Excellent
Based on 118 reviews
Diabetic Buy Back4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Diabetic Buy Back, we specialize in purchasing diabetic test strips, CGMs, insulin pumps, and other diabetic supplies. Our goal is simple yet profound: to assist those with surplus supplies or those who no longer need them by offering top dollar for their unused items. But our mission doesn't stop at buying. We bridge the gap between excess and necessity, ensuring that these vital supplies reach diabetics who, due to lack of insurance or financial constraints, face difficulties in accessing or affording their essential medical supplies.Why choose Diabetic Buy Back? Because with us, you're not just selling your surplus supplies; you're contributing to a larger cause. You're part of a compassionate community that supports each other, ensuring no one is left behind in their fight against diabetes. Our transparent, ethical, and caring approach ensures that every transaction not only offers you the best value but also contributes to a cycle of support and care within the diabetic community.Join us in our mission at Diabetic Buy Back. Together, we can make a difference, one box, one pump, one life at a time.
Diabetic Buy Back (diabeticbuyback.com) has 118 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
118 approved reviews, newest moderated first
O G.
The whole experience was easy and fast and if you have questions through e mail the responses are quick.
Reply from Diabetic Buy BackMar 21, 2026
Thank you, OG! We're happy that you had a good experience when selling your supplies with us and appreciate your business and kind feedback. Always grateful. Thank you!
Audrey
Everything is fast and they work really well with you they communicate very well and the payment is very fast. I love them and have been using them for years.
Reply from Diabetic Buy BackMar 21, 2026
Thank you for your kind feedback and business, Audrey. We're so glad to hear your experiences with us have been good. We appreciate you and your business, always grateful.
J K.
Easy to use, fast payouts
Reply from Diabetic Buy BackMar 21, 2026
Thank you, JK. Grateful for your kind feedback and business. Please let us know if we can help again in the future!
Chris H.
This place will steal your stuff...they did mine. I sent in a factory sealed and in the factory box. And they want to come back and say it was used and wrong monitor. Funny, the box was never opened and had oem factory numbers on the box. SCAM SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM SCAM SCAM
Reply from Diabetic Buy BackMar 6, 2026
This is a DUPLICATE review - 2 reviews for the same one quote submitted. Thanks for your feedback and details Chris. We're completely at a loss about your review and accusations of being scammed. After researching your quote, you sent us a Dexcom receiver IN AN ENVELOPE, which we recommend NEVER doing all over our website, in our chatbot, and in our emails to avoid damage, and what we received was a Dexcom receiver with a broken seal (plus the receiver was beeping and still on - so it was obviously opened to turn it on!). We sent you the video of us opening your envelope, taking the receiver out, and then opening the receiver box without touching anything on the box itself and taking a photo for your adjustment. That's how we received it. We are just as disappointed as you are as we lose money if we can't buy your supplies and we already paid for you to ship it to us. We alert our sellers everywhere to double check your supplies before sending and if you want peace of mind, to take photos of them. The only thing we experienced in communicating with you was yelling, cursing and claiming we are scammers. Not sure what happened on your end or for all the anger, cursing and yelling, but the bottom line is we don't buy broken seal or damaged supplies as we clearly note on the website. Being clear about this on our website, we are doing exactly what we say to all our sellers, and sent you the video of us opening your shipment - complete transparency. If you ever sell your supplies again, we recommend never using a tyvek envelope that provides NO protection during transit and take a photo for your peace of mind. We wish you all the best. (this is the video of our processing your receiver /file/d/17RsjN4fUQVhXw4w413vBqZK2Tr0-7pBG/view?usp=sharing - just add drive dot google dot com in front to view it) UPDATE: We reached out to Chris again, offered to return the damaged receiver to him, all we asked for was a pre paid label since we already paid for Chris to ship it to us (and lost money on this transaction). After an extended conversation, he agreed and said that if he received it back, he would be happy. However, he said 'so you can send me someone else's product back to me?', indicating he believed the damaged box was not actually his. The video link above, which HE HAS ALREADY SEEN, shows us opening the tyvek envelope he shipped it in, with his name and address on the label, and pulling it out in exactly the same condition we reported it was in. We never received the pre paid label from Chris so we can ship it back, but Chris left another 1 star review on another platform saying we asked him to stop with the reviews and that we were a scam. Not sure what else we could do, but obviously we have gone above and beyond to accommodate the return of his damaged box and explain that we don't purchase damaged supplies and we proved the box was actually his. We know we can't satisfy everyone all the time and wish Chris all the best.
Excel P.
Best out there!!
Reply from Diabetic Buy BackMar 1, 2026
Thanks for your kind feedback! We appreciate your business, and it's always a pleasure to help.
cissytonghotmail.com
It was quick and easy.
Reply from Diabetic Buy BackMar 1, 2026
We're grateful for your business and your kind feedback. We're glad you had a good experience with us. Please let us know if we can be of help again. Thanks! 🩵
Travis
Payment process was great and trustworthy. No problems and they paid for the shipping.
Reply from Diabetic Buy BackFeb 26, 2026
Travis, thank you for taking the time to share this. We’re really glad the payment process felt smooth and trustworthy from start to finish. Covering shipping and keeping things simple is important to us, so it means a lot that you noticed. We truly appreciate your business and the trust you placed in us. 💙
customer
They are very fast and they keep you updated with your items. Love them and will continue to use them
Reply from Diabetic Buy BackFeb 26, 2026
Thank you so much for the kind words. We’re really glad you felt the process was fast and that the updates kept you in the loop every step of the way. It means a lot that you’ll continue to use us. We truly appreciate your trust and business.
