Excellent
Based on 118 reviews
Diabetic Buy Back4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Diabetic Buy Back, we specialize in purchasing diabetic test strips, CGMs, insulin pumps, and other diabetic supplies. Our goal is simple yet profound: to assist those with surplus supplies or those who no longer need them by offering top dollar for their unused items. But our mission doesn't stop at buying. We bridge the gap between excess and necessity, ensuring that these vital supplies reach diabetics who, due to lack of insurance or financial constraints, face difficulties in accessing or affording their essential medical supplies.Why choose Diabetic Buy Back? Because with us, you're not just selling your surplus supplies; you're contributing to a larger cause. You're part of a compassionate community that supports each other, ensuring no one is left behind in their fight against diabetes. Our transparent, ethical, and caring approach ensures that every transaction not only offers you the best value but also contributes to a cycle of support and care within the diabetic community.Join us in our mission at Diabetic Buy Back. Together, we can make a difference, one box, one pump, one life at a time.
Diabetic Buy Back (diabeticbuyback.com) has 118 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
118 approved reviews, newest moderated first
Tammie G.
Great fast service, very accommodating
Reply from Diabetic Buy BackFeb 26, 2026
Thank you for sharing this. We’re glad the process was fast and that our team was able to accommodate you along the way. We truly appreciate your business and the trust you placed in us. 💙
Nina
Not recommended at all. Quoted me with an amount and changed price once item’s arrived. Lost about 4k.
Reply from Diabetic Buy BackMar 1, 2026
Samuel (not Nina) submitted a large quote for Dexcom G7 sensors on Feb 16 at 4:57am PST, President's Day, a federal holiday and USPS was closed. He called us that day to confirm his quote, which we did even though we would normally be closed on a federal holiday. That same day, the market for the 10 day G7 sensors collapsed and we had to adjust the price since his submission was a large quantity (153 boxes). He argued with us for some time, threatened to retain an attorney, and said he already sent his supplies, but it was President's Day so USPS locations were closed and there would be no way he could have sent such a large shipment on a national holiday. We asked him not to send the supplies if he was not satisfied, discussed this with him at length and let him know that we could offer a lower price or he didn't have to send them. We gave him a choice so if he wanted to sell them elsewhere, he could. He chose to accept our offer and tracking shows USPS in possession of his box around 11am Feb 17, the next day. We did not change the price once the supplies arrived, we agreed to a price on Feb 16, the day he submitted his quote and called us. This is a business transaction and we have the right to limit or refuse any quote submitted according to our terms of service and he agreed to those terms upon submission. No one can force anyone to buy a large quantity of supplies because they "submitted a quote". The diabetic supply business is a supply and demand business and prices can change quickly. If it was a few sensors, we would have honored the quote like we always do and have. But for 153 boxes, a special circumstance, we had to adjust the pricing to match the market price. Every other company in this industry changed pricing on that day as well, and many of them stopped buying them outright, so we believe it was a fair offer. He didn't lose anything (and he agreed to the price and sent them the day after he said he already sent them - he had the choice to not send them). No other company would buy them for more and most would not buy them at all, so we believe that it was fair to us both. And to this day, he would still not be able to sell that quantity of boxes for more as the price has stayed the same or decreased, so it was just bad timing for when he wanted to sell them. We're sorry he was not satisfied and wish him all the best.
Yacob R.
Good company to do business with pay on time and first
Reply from Diabetic Buy BackFeb 26, 2026
Thank you for your kind words. We’re glad everything went smoothly and that your payment was sent promptly. We appreciate your business and trust. It means a lot to our team. 💙
Gary F.
Sold some supplues, their office was closed for a week I was aware when I shipped my items. They worked hard to get the items processed and paid quickly once they were back in the office. They were fast to respond to questions and transparent. Super simple efficient process, great experience great prices! I will be doing business with them in the future. Thanks guys!
Reply from Diabetic Buy BackFeb 26, 2026
Gary, thank you for such a thoughtful review and for your patience while our office was closed. We truly appreciate you planning ahead and shipping with that in mind. We’re glad the communication, transparency, and pricing made your first experience a great one. Once we were back, getting everything processed and paid out quickly was a top priority. Thank you for your business and for putting your trust in us. We look forward to working with you again. 💙
Cynthia W.
I was in a crisis sent things in then was alarm to fine out something happen and funds was on hold til around the 17th but, surprisingly they hit my acct on time and I was able to breath THANK YOU DBB YOU’RE BEST!!!
Reply from Diabetic Buy BackFeb 26, 2026
Cynthia, thank you for sharing this with us. We’re so glad the funds reached your account right on time, especially when you truly needed them. We know how stressful situations like that can feel. It means a lot that you trusted us during a difficult moment. We’re grateful for your business and your kind words. 💙
KR
Were quick to process and payout. Arrived sooner than estimated. Overall easy and pleasant experience. Thank you
Reply from Diabetic Buy BackFeb 26, 2026
KR, thank you for taking the time to share this. We’re glad everything was processed and paid out quickly, and that it even arrived sooner than expected. We truly appreciate your business and the trust you placed in us. Thanks again for choosing to work with us. 💙
Kandi H.
I absolutely love the customer service, I will not go to anyone else. I can not say it enough, this is the place to go. Service is fast efficient and always on time.
Reply from Diabetic Buy BackFeb 5, 2026
Thanks much, Kandi. We’re really happy to hear how much our customer service stood out to you and that the fast, on-time service made a difference. Your loyalty means a lot to us, and we truly appreciate your business. 😊
Marina G.
Grreat love it
Reply from Diabetic Buy BackFeb 5, 2026
Thank you for your kind feedback Marina! We appreciate you and your business.
