DietDocReviews of dietdoc.com

Slow, expensive, did not get drugs for over a week after payment. Also was missing a necessary drug that every dr would prescribe in normal course. Will not use again.

Unorganized company. No communication. Charged me twice and then order never was delivered. After multiple time of my reaching out to determine status of my order, I finally reached someone 2 weeks later, they said it can’t be delivered to California so it’s canceled. Overall terrible experience. I still am waiting for my two (very expensive) refunds…

I was told I would receive my order in 5-7 days, but I have yet to receive a tracking number nor my order in 10 days. I am completely disappointed

I placed my order march 23, i received a shipment with no product i paid for I was told it would be to me the filling Tuesday…. I’m apparently receiving today April 12…. Been getting the run around since the 28th, horrible experience thus far

Experience fine. Allergic to the product

Communication was never made that the medicine was on back order. I called multiple times only being told they were checking with the pharmacy. After 2 days I finally received an answer the medicine was on back order. I explained in the beginning I would be leaving the country & needed the medicine by a certain date. I finally cancelled the order bc it was going to arrive while I was gone. Today I received an email that the order will arrive while I’m gone. This communication has been a nightmare and some very expensive medicine is in transit without someone home to sign for it.

Placed an order 10 days ago and did not reviver it bc the pharmacy lost it . So it had to get replaced while in the middle of my diet. Upsetting to spend so much money and then have to sit around and wait with no control over the situation . Please make sure you get your tracking number and that it’s the correct tracking number not an old one . Don’t stop asking until you get it . This is my 6th time using them and it really is a pharmacy problem but they should have provided my tracking number or asked them to expedite it bc it was placed over 1.5 weeks ago and these medications are expensive and diets are not fun. taking this much time off in the middle will be like starting over. Please get your tracking number after you pay abd ask h til you get it so you save yourself from any disappointments or headaches or sitting around waiting bc you have to sign for it too.

Since my review Ian reached out to me to apologize for the lack of communication. He also texted or emailed me the diet plan, which is very good. The first one was lost in transmission apparently. He assured me he sent it via email. Which I have no reason to believe he didn’t since emails to get lost. I’ve also received emails from the company. The product is working as I hoped, which makes me very happy. I have reached out several times to Ian, Diet Coach, to get necessary instructions to be on the HCG Diet to no avail. You supply the injections without HCG diet protocols or instructions. This program does a disservice for those who pay for your injections. It's absolutely a failure of a program. I've never heard of a diet without instructions or protocols to follow.