jose L.
Leslie Anna,
Leslie Anna, Was very pleasant and efficient!
Reply from digitaltrust.comApr 6, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Jose!
Excellent
Based on 451 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
jose L.
Leslie Anna, Was very pleasant and efficient!
Reply from digitaltrust.comApr 6, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Jose!
Glenn
I appreciated the patience with my slowness, and the understanding of what I said even when I was perhaps vague, and the clear communication of Chelsey.
Reply from digitaltrust.comApr 6, 2026
Glenn, we're so happy to hear Chelsey was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Wesley S.
I have been with Digital Trust for years. And, the wonderful peeps like James Macariola, really make your day when you need some assistance. I had a number of requests, and James went above and beyond to make sure that my account was taken care of. Keep on doing great things James 👏
Reply from digitaltrust.comMar 30, 2026
Wesley, thanks for taking the time to leave such a thorough and kind review of James's service. We appreciate having clients like you and if you need anything in the future, please don't hesitate to reach out. Have a great day!
Gerald A.
Amanda was great.
Reply from digitaltrust.comMar 30, 2026
Thank you for your feedback on Amanda's support! We appreciate you, Gerald!
Herb M.
I don't know about the rest of the company, but your service representative, Leslie Anna, is a joy to work with. Hire more people like her.
Reply from digitaltrust.comMar 30, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Herb!
Linda
When everything runs smoothly, you don't get to test the process. We had a little "hitch in the gitalong" and I was just blessed that Krielow Chamberlain answered my call. It did take a little time, but he was able to resolve my challenge in a manner that should keep the process smooth in the future for me as well as for other patrons.
Reply from digitaltrust.comApr 8, 2026
Linda, we're so happy to hear Krielow was able to assist your needs. We appreciate your patience during our busiest season: Tax Season! Please don't hesitate to reach out to us again if you need any further help.
Randy B.
My account was closed for non payment of my account fees causing a $20K + tax . The notification went into my spam folder so I missed it. When I called I talked to Brittany Cole in customer service she was absolutely the best, she handed my issue professionally, timely,I can't thank her enough she saved me big bucks.
Reply from digitaltrust.comMar 30, 2026
Randy, we're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Brian C.
This is the second time I contacted Brittany Cole, and she helped me right away!
Reply from digitaltrust.comMar 30, 2026
Brian, we're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.