Excellent
Based on 451 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
451 approved reviews, newest moderated first
Girard T.
Krielow Chamberlain was great!
Reply from digitaltrust.comMar 30, 2026
Girard, we're so happy to hear Krielow was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Mark
James was polite and delivered what I needed promptly.
Reply from digitaltrust.comMar 23, 2026
Thank you for your feedback on James's care! We appreciate you, Mark!
Gregg F.
James Macariola was very knowledgeable and helpful. He told me what to expect and when and he was exactly right. James is very professional.
Reply from digitaltrust.comMar 23, 2026
Thank you for your feedback on James's care! We appreciate you, Gregg!
James S.
All of my concerns were addressed, thank you Leslie so much you were great
Reply from digitaltrust.comMar 23, 2026
James, we're so happy to hear Leslie was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
SueSaxet
Answered my questions and took action needed immediately.
Reply from digitaltrust.comMar 23, 2026
Sue, we're glad to hear that our service team was able to assist you immediately. If you need anything else, just give us a holler. Have a great day!
Carol L.
Krielow explained the process for taking the IRA distribution carefully and cleared up any confusion I had. Very kind and pleasant to speak with.
Reply from digitaltrust.comMar 23, 2026
Carol, we're so happy to hear Krielow was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Greg B.
Very helpful and responsive!
Reply from digitaltrust.comMar 23, 2026
Greg, we're glad to hear that our service team was able to assist you satisfactorily. If you need anything else, just give us a holler. Have a great day!
Michael
Friendly, put me at ease. Quick clarification of my questions regarding email, FMV and supporting documents. Would say customer service was (is) exceptional. Thank you
Reply from digitaltrust.comMar 23, 2026
We're so glad you're enjoying the Digital Trust experience, Michael! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
