DinolingoReviews of dinolingo.com

Reply from DinolingoJul 1, 2026

Hi Jeff, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must have been to purchase a gift and not receive the gift codes, especially after having difficulty contacting us. We'd like the opportunity to look into this for you. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform or website where the gift purchase was made, and any order confirmation or receipt details you may have. Our team will review your purchase and help resolve this as quickly as possible.

Reply from DinolingoJul 1, 2026

Hi Eva, Thank you for taking the time to share your feedback. We're sorry to hear that you weren't able to get past the child's nickname section. We understand how frustrating it is when you're unable to complete the setup process. We'd like to look into this for you. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), and any additional details about the issue, including the device you're using if possible. Our team will investigate the nickname validation issue and help you get started as quickly as possible.

Reply from DinolingoJul 1, 2026

Hi Adam, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how concerning it would be to see a charge that you weren't expecting, especially if you don't believe you had an active subscription or even used Dinolingo. We'd like the opportunity to investigate this with you, as we'd like to determine where the charge originated. Please email us at [email protected] with the email address that may be associated with your Dinolingo account (if applicable), the platform where you believe the charge originated (such as our website, Google Play, or the App Store), and any receipt, transaction, or billing details you have available. Our team will carefully review the information and work with you directly to resolve the issue.

Reply from DinolingoJul 1, 2026

Hi Eugene, Thank you for taking the time to share your experience. We appreciate your feedback, especially since you've used Dinolingo over an extended period. We're sorry to hear you've experienced issues with the app stopping unexpectedly, incorrect answer validation, and the overall reliability of the experience. We'd like to better understand what happened so we can investigate these issues. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you're using (such as our website, Google Play, or the App Store), and the device you're using, along with any additional details about when these issues occur. Our team will review the information and share your feedback with our product team as we continue improving the app.

Reply from DinolingoJul 1, 2026

Hi Mary, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how concerning it would be if you felt your privacy was not being protected. We appreciate you sharing your concerns regarding account privacy and the difficulty you experienced trying to contact us. We'd like the opportunity to investigate this with you and better understand what happened. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you subscribed through (such as our website, Google Play, or the App Store), and any additional details about what you experienced. Our team will carefully review your account and work with you directly to address your concerns.

Reply from DinolingoJul 1, 2026

Hi ChazzaT, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must have been to spend time navigating help articles without being able to manage your subscription successfully. We appreciate you pointing out that the guidance and self-service portal did not meet your expectations. We'd like the opportunity to look into this for you. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you subscribed through (such as our website, Google Play, or the App Store), and any additional details about the issue. Our team will review your account, investigate what happened, and work with you directly to help resolve this matter.