Darryl B.
was good
was good, except no email for delivery day

Great
Based on 309 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Direct Brand (direct-brand.com) has 309 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
309 approved reviews, newest moderated first
Darryl B.
was good, except no email for delivery day
Austin B.
I used to work in the HVAC field and every supply house near my home. Wanted to sell me a combustion motor for over $750. So, I'm glad I did my research and found this company because it saved me a lot of money.
John
Fast ship .price not to bad ..
Rainer S.
The convection blower was an exact match. The removal was a challenge and most of the rear of the stove needed to be removed.
Jeff B.
Fast shipping and best price around
Sarah M.
Was sent a different part than the one advertised and ordered. When I reached out to the sales department for help, they sent me a return label with no explanation on if I'll be getting a refund or if what I ordered will be sent. It also took several days to even get a response to the original email and I'm still waiting to hear back about whether I'll get a refund or the right parts.
Kevin M.
Worked great
Thomas K.
Product Review for Fireplace Blower I purchased this fireplace blower because the listing looked perfect for what I needed. The shipping was incredibly fast—much quicker than I expected, which was great. However, I was disappointed when I received the product. The blower that arrived was smaller than the one shown in the picture. While the product works fine and gets the job done, it’s not exactly what I thought I was purchasing. The seller should definitely update the photos to reflect the actual product so future buyers aren’t misled. Overall, it works as advertised, but transparency in the listing would improve the shopping experience. Rating: 3.5/5