Excellent
Based on 220 reviews
DirectDeals, LLC4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
DirectDeals, LLC (directdeals.com) has 220 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
220 approved reviews, newest moderated first
Billy H.
Very knowledgeable Ankush,helpful at what he's doing.
Reply from DirectDeals, LLCAug 26, 2022
Thanks for the review, Billy. We appreciate the business and look forward to working with you again soon. Thanks for trusting DirectDeals with your IT needs.
Arnold G.
Ankush, was excellent. I will use Direct deals in future.
Reply from DirectDeals, LLCAug 14, 2022
Thank you for the review, Arnold. We appreciate your business and look forward to working with you again in the future. Ankush is one of our top tech support reps, and he appreciates the feedback. He is available to you should you need further assistance.
Carolyn H.
Ankush, This technician was GREAT, he was very clear in making sure I understood everything. He was very, very patient with me. I would recommend your company to everyone because of his knowledge and professionalism with me as a potential customer. Carolyn Hughes
Reply from DirectDeals, LLCAug 12, 2022
Thanks for the review, Carolyn. We are very happy you were able to get your support issues resolved with Ankush. He is a wonderful tech for DirectDeals and we are very lucky to have technicians of his caliber on our team. Thanks for your business and we look forward to working with you again in the very near future.
Mikaela
Fast delivery and helpful support!
Reply from DirectDeals, LLCAug 10, 2022
Thanks for the review, Mikaela. We appreciate your feedback and appreciate your business. We look forward to working with you again in the future. Thanks for being the best part of DirectDeals. Our loyal customer.
Douglas
Glad I found this site. They are now one of favorite sites.
Reply from DirectDeals, LLCAug 10, 2022
Thanks for the review, Douglas. We appreciate your feedback and appreciate your business. We look forward to working with you again in the future. Thanks for being the best part of DirectDeals. Our loyal customer.
Mark
Sales as well as tech-support was exemplary. Courteous and knowledgeable. Great service
Reply from DirectDeals, LLCAug 10, 2022
Thanks for the review, Mark. We appreciate your feedback and praise of our support tech team. We look forward to working with you again in the future. Thanks for being the best part of DirectDeals. Our loyal customer.
Former Suwanne, GA H.
I ordered my first software from DirectDeals and the experience was exceptional…4.9 of 5 stars!! Anamul was patient, answered all questions, and quickly processed the order! The download process was flawless except for entering the key was for an upgraded version. Called Anamul and he stated what I ordered was out of stock and DirectDeals gave me a free upgrade (no extra cost)…wow, now that is outstanding customer service! The only problem I encountered was the phone connection had a lot of static interference and was difficult to hear Anamul. Strongly recommend buying from DirectDeals!
Reply from DirectDeals, LLCAug 10, 2022
Thanks for the review, Former Suwanne, GA Homeowner 2. We appreciate your feedback and praise of our support tech, Anamul. He is an extremely valuable asset to our company and we are happy he was able to assist you with your software upgrade. We look forward to working with you again in the future. Thanks for being the best part of DirectDeals. Our loyal customer.
Rosa
excellent customer service!!! they went the extra mile in helping me resolve my problem.
Reply from DirectDeals, LLCJul 16, 2022
Thank you for the review, Rosa. We appreciate your business and look forward to working with you again in the very near future. We are glad we were able to work out the issues and get all of your concerns resolved. Let us know if we can be of any further assistance to you.
