Excellent
Based on 3,316 reviews
DogWatch Hidden Fences4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,316 approved reviews, newest moderated first
Sharon F.
Loved Dog Watch and there product , more control and the service team is excellent. They are in for the long haul with you . They are the best just glad I found out about them. Im passing along to people about how good there products are! Heidi listens well and gets in right for people
R. S.
I found the salesman to be genuine and helpful. They did not come to my house to talk about my specific yard and discuss possibilities. That was done when they came to install. Was not thrilled with that. Installers were nice but very much in a hurry. I don’t feel I received or my dogs received enough attention and training. They forgot to drop off booklet so I was clueless for a few days. They did come back to bring Book and a little more instruction. I had an issue with one dog running through and we talked it out over the phone. I am all in all pleased with the fence and the price. I wish the after purchase customer service would have been included a phone call or 2 to just check on me to see how I was doing or if I had any problems.
Reply from DogWatch Hidden FencesJun 19, 2018
Thank you for your review. We will share your comments regarding training and follow-up with your local Dealer. If you need something specific, please don't hesitate to contact your Dealer or our Customer Service staff. We'd be happy to help. (800) 793-3436 x614, M-F, 9:00am-5:00pm, EST.
David G.
We were treated very well. The installation went alright but I did have them come back and rework a small area.
James K.
Our dogs love the freedom of not being on a cable run. It's geaat that they can roam our whole yard without the worry of them getting out of the containment area. Thanks Jim and Tammy Kimball
David J.
Easy, fast and reasonable cost. Great follow up and training was easy and fast.
Lisa S.
Very kind & knowledgeable Would recommend Brian & Susan to anyone Cooper was very happy with them also!
Glen T.
Was prompt with appointment and install dates and times. System works well.
Reply from DogWatch Hidden FencesJun 19, 2018
Glad to hear your happy with our service and product, Glen! We really appreciate you taking the time to let us know your experience with us. We have an a great referral program so if any friends and family you know are looking for inside and or outside containment for their pets please have them reach out so we can offer the same service to them as well. FREE Batteries for LIFE!!!!!!!!! If there's anything you need at all please do not hesitate in reaching out. Thanks again Glen!
Shaner
Great fence, excellent customer service.
