Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Door to Door Storage
In 1996, Door to Door revolutionized the self-storage industry by introducing portable, containerized storage in Seattle, Washington. The idea caught on quickly on the West Coast, and today Door to Door serves numerous metropolitan areas across the nation.In 1999, we took the logical next step and began offering self-service moving to our customers with the same commitment to exceeding their expectations. Today, Door to Door’s corporate headquarters is located 20 miles south of Seattle in Kent, Washington.Over the years, some companies have chosen to copy our product as closely as possible, while others claim that they have a better container. In either case, they all struggle to match our industry leading customer satisfaction ratings and enviable record of protecting possessions.Door to Door is committed to delivering quality moving and storage solutions as well as the kind of Exceptional Customer Care you will recommend to your friends and family. Through all of your life transitions, we’ll be here to take care of you.
Door to Door Storage Inc. (doortodoor.com) has 202 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Moved from Seattle area to Phoenix area. Used 2 Pods. Every aspect from initial phone contact to final delivery of Pods was perfect. They were on time, polite and no damage from weather or transport. They kept me informed in ample planning time and accommodated every special request we had without hesitation. I found their rate as quoted to be reasonable, (no up charges) and in fact significantly less then the other pod company I got quoted from. I fully recommend them
KA
Kay
Door-to-Door Service and Then Some
We hired Door-to-Door on a recent move for an adult daughter from the Los Angeles area to the Indianapolis area. Not the usual going off to college move - but to an apartment, including most furnishings, kitchenware, clothing, etc, fitting in two pods. The quote (while not cheap) was better than any of the competitors with which I spoke - and there were no hidden charges at the beginning or the end. The only negative was that the young man who signed us up was not clear on some of the delivery details. We thought delivery was a date certain (and planned getting to Indy accordingly), but were informed when the pods didn't arrive on delivery day that it was just an estimate, and the pods arrived two days later. The delivery process more than made up for this delay, however, since it turned out that the receiving company in Indy unpacked the pods, when we were expecting to have to do so ourselves, and they did so quickly and efficiently, placing furniture as we requested within her apartment. The only (very minimal) damage was through our packing errors at our hands (a mug, a plate, and the top of a plastic box). All around, a very positive experience, and I would use Door-to-Door again for a cross-country move.
LA
Lauren
Great experience
They were excellent to work with from start to finish
MB
Mark B.
Door to door a very bad experience
MIS REPRESENTED DELIVERY TIME BY A OVER A WEEK. SHORT QUOTES TO GET THE BUSINESS AND A COMPLETE MIS-REPRESENTATION OF THE SERVICE TIME.
DB
DB
Positive experience
Great customer service & friendly people. Had a small challeng early on but was quickly worked through & logistics manager fixed the issue.
JE
Jenny
Awesome!
Iv tried many other container storage companies and door to door is by far the best. Don was beyond helpful and accommodating to my very last minute booking. Couldn't be happier!