Lisa W.
Drake is user friendly and help is a…
Drake is user friendly and help is a phone call away if you have difiiculties!
Reply from Drake SoftwareNov 12, 2021
Providing great customer service is our goal. Thanks for leaving a great review, Lisa!

Average
Based on 506 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1977, Drake Software® empowers more than 70,000 tax professionals nationwide with a trusted ecosystem of technology-driven solutions. Our mission is simple: Deliver reliable, efficient, and secure tools that streamline tax preparation, accounting, and client services.Drake Workflow™ is our integrated workflow automation solution, connecting our tools and products with real-time tracking, status updates, and built-in urgency alerts. Preparers save time and reduce risk with secure electronic signatures via Drake E-Sign™, while integrated payments through Drake Pay™ help expedite fast deposits — typically within two business days — via credit, debit, ACH, Pay-by-Refund, and contactless options.Our accounting and payroll solutions in Drake Accounting® simplify bookkeeping, payroll, and financial reporting, while secure client portals through Drake Portals® provide a convenient way to exchange sensitive tax documents. Flexible, web-based tax preparation via Drake Tax Online™ makes it possible to work anywhere with confidence — supported by trusted compliance, customizable workflows, and modern security.From tax and accounting to payroll and payments, Drake Software delivers end-to-end solutions built on decades of experience and innovation. Ready to experience the difference trusted technology makes? Download a free trial of Drake Tax® today and join thousands of professionals who rely on Drake Software every tax season.
Drake Software (drakesoftware.com) has 506 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
506 approved reviews, newest moderated first
Lisa W.
Drake is user friendly and help is a phone call away if you have difiiculties!
Reply from Drake SoftwareNov 12, 2021
Providing great customer service is our goal. Thanks for leaving a great review, Lisa!
Monica R.
I absolutely love Drake! The transition from ATX to Drake was super smooth. The software is easy to learn! Drake support is always so helpful and a live person always answers! I will always use Drake! Five Stars!!
Reply from Drake SoftwareNov 12, 2021
Glad we could make your move to Drake easy, Monica! We hope to serve you again this coming filing season.
Ariyeh
Drake software and support has been awesome! I call and they answer right away.
Reply from Drake SoftwareNov 12, 2021
Nobody likes to wait on hold. Thanks for leaving a great review!
lkpcpa
Very pleased with thorughness of the software
Reply from Drake SoftwareNov 11, 2021
We're happy to have made your tax season a little easier. Thanks for the feedback!
Amy C.
I love Drake Tax Software, it's easy to use and the customer support cannot be beat. I feel I can call any time and get help. Thankful for this company!
Reply from Drake SoftwareNov 11, 2021
We strive to provide the best software and customer service in the industry. Thanks for the review, Amy!
Shareese B.
Drake Software has be been to me over the years of me being in business and I would never do business with anyone Company as long as I’m in business…..
Reply from Drake SoftwareNov 11, 2021
Thank you for leaving a review! We're blessed to serve great customers!
Anna
Excellent, knowledgeable and courteous customer service, always ready during work hours and even overtime during tax season.
Reply from Drake SoftwareNov 10, 2021
Thanks for the great review, Anna! We strive to provide the best customer service in the industry.
Kasey M.
I have used Drake for several years and there always is errors in updating clients from one year to the next.
Reply from Drake SoftwareNov 10, 2021
We appreciate your honest feedback. Someone will follow up with you about your comment.