Great
Based on 245 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop DREAM PAIRS,Bruno Marc,TOETOS,nortiv8 Shoes online with Free Shipping! Comfortable stylish pumps,flats,boots,sandals,sneakers,heels,oxfords and wedges with discount prices,Enjoy a large selection every day!We put customer satisfaction as our top priority, and with that being said, we're 100% committed to providing you with the very best of service. If you have any questions about products, issues relating to warranty, or product defects, please feel free to contact us. We are always at your service, ready to solve your problems.-------------------------------------------📱 Contact UsLive Chat: Mon–Fri (PST)Link: https://www.dreampairs.com/pages/contact-us00:00 AM–8:00 AM & 9:00 AM–12:00 PMEmail: [email protected] 24/7 (Sun–Sat)Phone: +1 609-831-4566Phone Hours: Mon–Fri (EST) 9:00 AM–8:00 PM]
Dreampairs (dreampairs.com) has 245 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
245 approved reviews, newest moderated first
laura
dream pairs has excellent customer service with quick responses. They offer several different shoe styles and colors which makes it fun to shop. prices are reasonable too. would recommend!
Reply from DreampairsAug 12, 2026
Hello laura, We're so happy to hear you had a great experience with Dream Pairs. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thank to amazing customers like you.
liz D.
responsive & accommodating!
Reply from DreampairsAug 11, 2026
Hi liz d， After reading your review, we couldn’t be happier! Our team takes great pleasure in providing excellent service, and we’re delighted to hear that we contributed to your enjoyment of online shopping. Thank you for choosing us.
Valerie Perez A.
Not only do the have the most comfy slip on shoes, they have amazing costumer service!
Reply from DreampairsAug 9, 2026
Hi Valerie Perez Aguirre， Thank you very much for your kind words! We're thrilled to hear you love both our shoes and our service. Hope to serve you again!
Gabriela Martinez G.
I have bought multiple shoes from DreamPairs and I continue to be impressed by both their comfort and style. Their customer service is superb and timely, and they are very attentive to customer needs.
Reply from DreampairsAug 9, 2026
Hi Gabriela Martinez Gomez， We're truly honored that you keep coming back to us. It's great to know that our comfort, style, and service have consistently met your expectations — and we really appreciate your recognition of our team's attentiveness and timeliness. Looking forward to serving you again！
Kay W.
It was no fault of Dream Pairs, as they sent exactly the two pairs of dressy sandals that I had ordered. Unfortunately, the mailman left the package at a abandoned home. By the time the shoes were traced down, it had been raining for days. The boxes were soaked thru even though it was wrapped in a plastic bag. I took the shoes out to dry & reported what happened to DreamPairs. They were ready & willing to help in whatever way they could. The shoes appeared fine after drying & looked as appealing as they'd looked on the website. Dream Pairs, merely out of good business ethnics, ended up putting a percentage back into my bank account as an apology for all the trouble I went through in receiving the delivery. I am happy with the shoes and certainly feel that the customer service was phenomenal at pleasing the customer. 😁 Hence 5 Stars from me.
Reply from DreampairsAug 9, 2026
Hi Kay Walters， Thank you very much for your kind words and for your patience throughout this delivery ordeal! It means a lot to us that you still gave us 5 stars despite the shipping hiccup. Looking forward to serving you again!
Gita
Although I did have issues with the purchase I was very grateful for dreampairs customer service support and their willingness to resolve the issue.
Reply from DreampairsAug 9, 2026
Hi Gita， Thank you for your honest feedback and for your kindness! We're sorry about the hiccup with your purchase, but we're really glad our team could step in and help. Your appreciation means a lot to us — we always strive to resolve any issues as quickly and smoothly as possible. Hope to serve you again soon!
Nina N.
I bought a pair of sandals and only wore them one time to a wedding. I did not even dance in them and by the end of the day, they had spots near the toe area where the material had worn away from the insole or footbed. Dreampairs did issue a refund and worked with me to solve this issue.
Reply from DreampairsAug 9, 2026
Hi Nina Niedenfuer， Thank you very much for your honest feedback and for your understanding throughout this process! We're truly sorry to hear that the sandals didn't hold up as expected after just one wear — especially for such a special occasion like a wedding. That's definitely not the quality we strive for, and we appreciate you bringing this to our attention. We're glad our team could step in and issue a refund to make things right for you. Your satisfaction matters to us, and we always want to stand behind our products. Thank you for recognizing our efforts to resolve the issue — it means a lot to us! We hope you'll give us another chance in the future to provide you with a better experience. 😊 Best regards, Dream Pairs Customer Care Team
Ainsley S.
I had an issue with a pair of shoes and after going back and forth they chose to help me which was really good.
Reply from DreampairsAug 3, 2026
Hi Ainsley Sanchez, Thank you so much for sharing your experience with us! We truly appreciate your patience and understanding throughout the process. We’re glad we were able to assist you and help resolve the issue. Your satisfaction means a lot to us, and we’ll continue working hard to provide better products and customer service. Thank you again for your support, and we hope to serve you again in the future!
