Reply from DriveSafe Driving SchoolsApr 12, 2023
Hi Spencer, thank you for sharing your feedback with us.
DriveSafe’s curriculum is regularly updated with Colorado driving laws, and best-practice techniques, that meet state driving requirements in both our Driver’s Education classes and our Behind-the-Wheel lessons. We see your son completed 30 classroom hours and 6 behind-the-wheel hours before his license test. We can confirm that the rules and skills you mention are covered in our curriculum, and all our courses meet State Requirements.
The Drive Test route is designed and certified by the state department and requires our DriveSafe instructors to report on a stringent set of standards. Your son did not pass due to 23 skill standard violations, 3 traffic law violations, and a serious action. Each of these totals alone result in an automatic failure. For training and reviewing purposes, DriveSafe does record students’ test drives, and we’d be more than happy to review the video with you and your son for any further clarification.
We acknowledge that correct use of lanes (specifically when bike lanes are present) is imperative for safety. While we agree that sadly many drivers do not share the road correctly, it is still our responsibility to teach and report on these standards that are set forth by the state. They are designed this way to help students understand how to drive more safely, in the interest of themselves and others who share the road. There have been multiple updates to bike lane laws in Colorado in the last few years, in response to few roadway users abiding to safety precautions, thus the importance for the state and our certified instructors to teach, test, and reinforce the importance of such laws.
Regarding your comment on vehicle traction: while we do not use 4WD vehicles for our drive test appointments, we do adhere to a strict maintenance policy which includes having optimal tire tread depth and pressure. As previously mentioned, drive test standards, as set by the state, do deem a slip, spin, or slide of the tires as an automatic failure as it is a serious action if the driver loses control of the vehicle. We can understand your frustration with this rule given the season, however, your son failed for other reasons not just related to this standard.
Regarding your comment on walk-in testing, we apologize if there was a misunderstanding. Our team mentioned that DMV walk-ins are not in effect except for one of the south DMV offices.
Lastly, our company’s mission is to help meet your son’s driving needs, whether that is taking another test, or encouraging you to shop for services elsewhere. Our interest is aligned with students passing, but even more so, with everyone's safety on the road. We respect we may have differences in opinion, but regardless, we wish you and your son a lifetime of safe driving.