Knight Transfer ServicesReviews of dumpstr.com

Reply from Knight Transfer ServicesNov 14, 2017

Kane While we do charge the lowest price in the area, we are obligated to charge overages and daily use fees if your dumpster rental is overweight or over daily use limits of 7 days. As per your agreement with us, you are given the terms and accept them at the time of your rental. We do not get the weight of your dumpster until it is taken to a transfer station and weighed by the operators there. We receive a weight ticket letting us know how many tons over the limit your service is. We will be happy to provide it to you if that would help to assure you that we are not overcharging you in any way. We appreciate the opportunity to discuss this with you.

Reply from Knight Transfer ServicesNov 14, 2017

Stan, we tried to reach out to you to discuss these concerns. Since you were not available and you didn't return our email, we want to address publically that your complaints do not align with the delivery date that we promised you at the time of your order. We do the best we can to recommend the correct size based on the information that our customers provide for us. We understand that in very isolated cases we do not send the correct size because of the information we were given over the phone. We pride our self on delivery the same day, when possible, and pickup within 24 hours if needed. This is the experience that the majority of our customers enjoy. Stan, while we were not able to communicate this with you we would like you to know that we appreciate the interaction and the opportunity to hear both sides of the service call.