Dunkin' DonutsReviews of dunkindonuts.com

Very polite and kind ,but sausage was over cooked on one one side and like rubber it was over cooked don’t over cook please

Ever since they fired the store manger at my local dunkin dounts that place has went down hill. Every other order we get is messed up they will fix it but being a busier location its hard to get that accomplished.

The App is garbage, I try to get things with my points and it takes the points off but won't give me any of the things I ordered. I've lost over 13 THOUSAND POINTS just trying to get the free stuff. I buy at least $50 in coffee and food five days a week!

I went to the Flagstaff AZ (drive thru or walk up only) at 7:45. The line was very lengthy so I went to the walk up. I get there and as soon as I do the gentleman tells me to wait. Between the 2 we waited for over 15 minutes and I finally said enough and left very upset. I've never had such poor service! I guess I won't go back.

Lola and Kyla and Eva are fantastic staff always make a lovely coffee and always have a smile a pleasant visit thankyou

Customer Service not replying to missing bill.

If I could give this zero stars I would. ESPECIALLY for service. I just had a TERRIBLE experience with your "manager" at a Manchester CT location, extremely unprofessional extremely rude refused to help made tons of sarcastic comments spoke to me like dirt when all I wanted to know was if my Uber Eats order went through. You should be ashamed of hiring such a poorly trained disrespectful and rude person and giving them a position representing your company and interacting with customers. I wouldn't speak to ANYONE the way she spoke to me and my wife let alone a customer and her absolute REFUSAL to even help us with our inquiry I can guarantee is against every policy in every customer service industry in existence. I will absolutely be telling every single person I know not to go to that store. To wrap it all up - my order was completely wrong. I got hash browns instead of a croissant and a bagel instead of a croissant as well. This is straight up the worst most incompetent experience I have ever had with any restaurant ever.

Went to Dunkin on Westheimer in Houston. It was horrible. Coffee was tasteless. Donut was old and tasted like old oil. I spit it out. My Rottweiler wouldn’t touch it. What a horrible experience. The young waiter was great. Very friendly.