Reply from Mighty Plugs: The World's Finest EarplugsApr 2, 2018
Oh Marta:
CRACKED ????????????? TOO LARGE ??????????????? FILLED TOO MUCH OF THE EAR CANAL?????
Marta, we are 100% transparent and publish (( ALL )) reviews, but please read the following information.
1. Mighty plugs cannot crack!! They are malleable and stretchy, held together well like chewing gum.
2.Marta, BEFORE ORDERING: You are supposed to READ about our ear plug from the (website), the (video), and the instruction card that came with your order. You would have had great results if you did.
Marta, PLEASE READ the remainder of this response to you and PLEASE FOLLOW THE INSTRUCTIONS EXACTLY.
You will be grateful for my suggestions.
1. Just as you are about to insert, take ONE ear plug and {work it or knead it} thoroughly between your fingers or hands for at least 20 seconds to make it (soft, malleable). When the ear plug is soft, malleable and ready to insert; just follow the next step. (( If the ear plug seelms too large for your ear canal, then pinch off a little and insert a smaller size.
2. Using the tip of your index finger, push the ear plug a bit FIRMLY; & FLATTEN it (IN and AGAINST) your ear canal (until you feel a (( GOOD SEAL )).
IMPORTANT: If it doesn’t seal immediately, then hold your finger pressed against the ear plug (with slight pressure) for a few more seconds, and it will (( SEAL )) well.
3. Now take the other ear plug, prepare it the same way & insert it into the other ear. With both ear plugs inserted correctly & SEALING the ear canals; now listen: you’ll hear very little or possibly no sound at all; and (it even gets better) each day or night afterwards.
Marta, please feel free to phone us in the office and we'll help you over the phone to insert this ear plug so that it works PERFECTLY for you. We are at: 1-800-226-1884
Most sincerely
Mary-customer service