Reply from Mighty Plugs: The World's Finest EarplugsApr 29, 2015
Dear EM:
This superior ultra high blocking ear plug will (only) work well when it is inserted correctly and (sealing) the ear.
Please follow these instructions exactly and you will be pleasantly surprised at how much sound is being blocked out.
EM, please follow the below instructions EXACTLY!
1. Just as you are about to insert, take ONE ear plug and {work it or knead it} thoroughly between your fingers or hands for at least 15 seconds to make it soft, moldable and to disburse the Pure Lanolin throughout the ear plug. Pure Lanolin makes the ear plug slightly “tacky” so that it stays securely in the ear canal and seals it. When the ear plug is soft and moldable and ready to insert, it doesn’t matter what shape it is; round, flat , long or narrow; just follow the next step.
2. Using the tip of your index finger, push the ear plug FIRMLY, & FLATTEN it, (IN and AGAINST) your ear canal (until you feel a GOOD SEAL).. IMPORTANT: If it doesn’t seal immediately, then hold your finger pressed against the ear plug (with slight pressure) for a few more seconds and it will seal well.
3. Now take the other ear plug, prepare it the same way & insert it into the other ear. With both ear plugs inserted correctly & sealing the ear canals; now listen; you’ll hear very little or most likely no sound at all. It even gets better each time you wear them.
4. To Remove: Simply pinch the ear plug with your thumb & index finger and gently pull downward and out.
EM, we are with you all the way until you get this inserting just right and the ear plug is blocking out all the sound you want. Please feel free to call our office, for we will be happy to walk you through (inserting) the ear plug while on the phone. The number to call is 1-800-226-1884.
Most sincerely,
Mary-customer service