Reply from Mighty Plugs: The World's Finest EarplugsFeb 21, 2015
Dear Heather:
This fine ultra-high blocking ear plug will work wonderfully. We should know, for all of us in the office wear the same ear plug for the (same reason). We will be with you all the way until you get complete success with this fine ear plug.
Important note: The ear plug has to be inserted correctly to (seal) the ear canal and really block out much.
Please follow the instructions below (exactly) and you will have a very pleasant surprise:
1. Just prior to insertion (work) or (knead) ONE ear plug somewhat vigorously through your fingers for 15 seconds to make it (soft), (moldable) and to disburse the Pure Lanolin throughout the ear plug. Lanolin makes the ear plug (slightly tacky) so that it stays securely in the ear canal and seals it.
2. Then using your index finger, push (Firmly) and (Flatten) the ear plug (IN) and (AGAINST) your ear canal (until you feel it seal). IMPORTANT : If it doesn't seal immediately, just keep your finger pressed against the ear plug with slight pressure for a few more seconds and it will warm and seal the ear canal completely..
3. Now take the other ear plug and do the same preparation and insertion for the other ear.
Heather, please follow the instructions above and you will experience a (significant improvement) in blocking out the sound. If you can barely hear the snoring, that is O,K, at first, so please be patient, for each night after the first night that you insert them, you will hear less and less, to the point where you will hear NOTHING.
If you need any help, just feel free to phone the office and we will walk you through inserting. It is really simple, yet it is important. 800-226-1884
Thank you for your appreciation of our customer service. We are on your side 100% and we'll do anything that we can to make sure this works good for you.
Most Sincerely
Mary-BPI customer service