EasternHoneysReviews of easternhoneys.com

Reply from EasternHoneysMar 6, 2022

Dear Customer! Thank you for the review! Please, be kindly informed that each customer chooses the way of communication that suits him most of all. If you find chatting to be expensive for you we advise you to use the email option so you can combine up to 3500 characters for 30 credits. Also, if you wish to select the best option to save on please contact us via [email protected] and we will select the personal offer for you! We are waiting for your reply! Best regards, Easternhoneys Customer Support

Reply from EasternHoneysMar 2, 2022

Dear Michael, Thank you for the review you have left! Please, be kindly informed that we do not tolerate scam and restrict such activity on the website. Could you please be so kind as to specify what situation you ran across? We are waiting for your reply! Please contact us via [email protected] Best regards, Easternhoneys Customer Support

Reply from EasternHoneysFeb 19, 2022

Dear Larrey, Thank you for taking the time to leave feedback about our website. First and foremost, we would like to point out that we have never scammed anyone and review every complaint individually. From our side, we do not tolerate the scam. In case the investigation results confirm the violation of the rules such users will be banned from the site. Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. We care deeply about our users' safery, so we have certain rules to ensure their privacy Please, keep in mind that any contact information is hidden in messages/mails in terms of security in order to protect your privacy. The Internet environment is not that secure space for sharing personal information with people who you barely know. For example, we have a reliable option for our customers' safety called "Request Contacts". We do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile. We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. You will also need to provide the documents if you wish to use the option of Contact Exchange, for example. We would also wanted to point out that users may be online whenever they want or can, sometimes they may leave their computer on with the open website, and in such a case, they would be shown as online. Further on, you need to clarify it with a specific member. Moreover, you may always reach out Customer Support Team who is available 24/7. We are always here for you, ready to assist, help or check any situation that disturbs you. We would also greatly appreciate it if you decide to review the feedback. Best Regards, Support Team EasternHoneys

Reply from EasternHoneysFeb 13, 2022

Dear Nestor, Hello and thanks for finding time to submit your review. However, we'd need to clarify some details mentioned in your feedback. Kindly note, that our website is completely legitimate, as we work in accordance with international law. Also, please be advised, that some content needs to be moderated before the member is able to send it on the platform. To get more information regarding this matter and check the situation you mentioned, please contact us via [email protected] We'll be looking forward to hearing from you. Kind regards, EasternHoneys Customer Support

Reply from EasternHoneysJan 31, 2022

Dear Masoud, Thank you for your amazing 5 stars We are sure that there are a lot of beautiful and handsome members on our platform The best people only with Easternhoneys! Best regards, Easternhoneys Customer Support

Reply from EasternHoneysJan 27, 2022

Dear Timon, Thank you for sharing your feedback about the website. We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. However, it always depends on the person how s/he communicates with other members, what messages/letters sends etc. Nevertheless, we are sorry to hear about your situation with one of the members. Sadly, we have no email of yours to check whether there was a complaint in the system, so we would appreciate if you contact us via email [email protected], so we would check it. Also, if you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will review the case. Best Regards, Support Team EasternHoneys

Reply from EasternHoneysJan 24, 2022

Dear Kostas, Thank you for taking the time to share your concerns. We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles before posting them on the website (such members have a label "Trusted User" on the website, who confirm their registration with the documents and check background). Also, we always consider any suggestions from our customers and constantly improve the website for better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments! Nevertheless, please note that the amount of your spendings depends also on what services you use and the packages you buy. For example, if you buy the package for 19 EUR (45 credits), price per one credit will be 0.42 EUR and, for example, 15 minutes of chat -> 3.15 EUR. But if you buy the package for 179 EUR (800 credits), price per one credit - 0.22 EUR and 15 minutes of chat will cost you 1,65 EUR. Furthermore, we as a company strive to comply with the laws. Our site activities are governed by several laws, thus we may collect data for other requirements, such as your data removal request. Additionally, we would like to emphasize that our platform is committed to compliance and never collects data for unlawful purposes. Another feature that highlights our position among other platforms is that we constantly scan our system algorithms and networks for security measures and liability, also we are using Cloudflare systems which guarantee data transfer security, so you can be sure about the safety of your data. Moreover, we should be sure that the person who requested the data deletion is the account owner. Please do not forget to contact us back at [email protected] at any time, in case you have some questions. Best Regards, Support Team EasternHoneys

Reply from EasternHoneysJan 17, 2022

Dear Alan, Thank you for taking the time to share your concerns and feedback! Please be kindly informed that we have never scammed anyone, we review each complaint individually and do our best to resolve the problem in a satisfactory way. From our end, we do not tolerate the vioaltions or deception. We strive to provide every user with a safe space for online communication and we always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations. It should be mentioned that we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with. In any case, if you notice something suspicious in the behavior of a specific member, please contact our Support Team and let us know the member ID and the specific facts that give rise to concern. We will investigate the matter and let you know the results. Please do not hesitate to share more details about the issue that you have experienced, we will be glad to assist you! We are always available via [email protected], please feel free to contact us at any time. Best regards, EasternHoneys Customer Support