Excellent
Based on 105 reviews
eComEngine4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eComEngine’s cutting-edge operational analytics provide automated, actionable insights at the SKU level to help sellers succeed on Amazon. We make it easy to access and understand the most critical data points so you can protect your brand, manage inventory, decrease FBA fees, and increase profitability. Start a free trial of SellerPulse, FeedbackFive, and/or RestockPro today!
eComEngine (ecomengine.com) has 105 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
105 approved reviews, newest moderated first
JK
Probably the best customer service of all our Online Amazon Services providers. Very accessible, very helpful, very friendly and always get the job done. Thanks Franz & staff.
Reply from eComEngineNov 1, 2019
Thanks for the kind words!
A
Their product works exactly as they said. Tools seem intuitive. Most importantly, they have great customer support which makes everything easier for us and gives us confidence that they holding our hands throughout the process. DEFINITELY RECOMMEND.
Reply from eComEngineOct 26, 2020
Thank you for the compliments about our software and our staff!
Gabe
Restock Pro is one of my favorite Amazon related softwares. I can't tell you how much money I've saved by keeping in stock and also not getting overstocked and paying for unnecessary storage fees. I used to have this elaborate system of spreadsheets that I would have to organize and spend time setting up each week, but once I started using this software it was all there ready to for me to make decisions with. My only complaint is that they don't have an API to link to my inventory in my 3PL warehouse and I have to manually update that. But they said they are working on it, so can't wait for that! It will be practically perfect at that point.
Reply from eComEngineOct 1, 2019
Thank you so much for the wonderful comments, and for suggestions to update RestockPro! You rock!
Fernando A.
We've been using FeedbackFive since 2015. Great for feedback management. Very easy to use and integrate. Reports show not only seller reviews but also product reviews. They work with all marketplaces. Customer service is really good too.
Reply from eComEngineSep 30, 2019
Thank you so much for the kind words!
Jaecie B.
I recommend ReStock Pro for any Amazon Marketplace professional. This really fills in all the gaps Amazon's reporting misses.
Reply from eComEngineSep 23, 2019
Thank you so much for the kind words!
Pavel M.
Good product, everything is convenient, no drops. Wish, to compose more flexible conversations, need more tags: estimated arrival, carrier name, exact time of receipt ... This would create a more human-like letter.
Reply from eComEngineOct 26, 2020
Thank you for the compliments of our tool and for the feature requests!
Charlene A.
I'm a skeptic. And a hard person to please. Some might call me demanding. I expect a lot of the products I use. I expect them to work as promised. I expect them to help me grow my business. And if I have a problem or a question, I expect prompt, accurate support. All boxes checked. I'm a long-time user of Restock Pro and Feedback Five, and attribute my ability to scale my business to both products....but especially RSP. Highly recommended.
Reply from eComEngineSep 10, 2019
WOW! What fantastic words. We can honestly say that it's customers like you that inspire us to do our very best every day. You rock! Thanks so much.
Julia R.
Always personal and friendly support, reliable product and overall worth the price for us as a large account!
Reply from eComEngineOct 26, 2020
Thank you for the compliments about our software and service!
