Excellent
Based on 7,978 reviews
eCosmetics.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
7,978 approved reviews, newest moderated first
elizabeth
So easy! Done patronizing Amazon. This feels like a great alternative.
Reply from eCosmetics.comFeb 15, 2025
Thank you so much for your amazing 5-star review! We're thrilled to hear that you found the process easy and that you're enjoying the experience with us. We truly appreciate you choosing us and we’re excited to continue providing you with a great shopping experience.
Brooke
This company charged my account twice for the same order. I’m unsure if this is an error in the website design or a fraudulent company but I will not be ordering from this site again. They can not be trusted.
Reply from eCosmetics.comFeb 15, 2025
Thank you for sharing your feedback, and we sincerely apologize for the confusion and frustration this has caused. We want to assure you that we have 100% secure website and our systems are designed with your safety in mind, and we take all concerns regarding payments very seriously. It appears that the charges were submitted twice when the order was placed. This was flagged by our system immediately, and we have already voided the duplicate transaction. A representative has contacted you regarding this matter. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
customer
I was able to find the Bobbi Brown Hydrating Eye Cream on your site only. Thank you!!!
Reply from eCosmetics.comFeb 15, 2025
Thank you for the 5 stars! We are so happy to hear that you found the product you were looking for. We look forward to serving you again!
Customer
Your prices are fantastic with my 25 percent discount for first order. Quick shipping. Only issue was a very slow website. Hope I can get more discounts and I'll buy more. Otherwise almost same pricing as elsewhere. I'll buy over$100 per order if incentives. Thank you!
Reply from eCosmetics.comFeb 15, 2025
Thank you for the 5 stars. We are so happy that you found the products you love at a great price, and that they were shipped promptly. We sincerely apologize for any frustration you experienced with the website. We understand how important a smooth online shopping experience is for our customers. We are experiencing a high volume of orders, which can sometimes make the website slower than usual. Please rest assured that we are actively working to optimize our website's performance. Additionally, our customer support team is available to assist you with any issues you may be experiencing. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Michelle
I found exactly what I needed
Reply from eCosmetics.comFeb 15, 2025
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
Valued C.
It was easy to navigate, had the product I was looking for and I received a discount! Perfect!
Reply from eCosmetics.comFeb 15, 2025
Thank you so much for the 5 stars! We’re happy to hear that you had a great experience with our website and were able to find the product you were looking for. We appreciate your feedback and look forward to serving you again soon!
Valerie D.
In my experience, eCosmetics.com is a trustworthy company that stands by their authentic products that are priced less than or comparably priced to other competitors. Their customer service is excellent as well as their return policy! l highly recommend them!
Reply from eCosmetics.comFeb 14, 2025
Thank you for your wonderful feedback and recommendation! We're delighted to hear that you've had a great experience with our products, pricing, and customer service. We truly appreciate your support and look forward to serving you again!
CT
I love that I’m able to find all my higher end brands at discounted prices!
Reply from eCosmetics.comFeb 14, 2025
Thank you for the 5-star review! We are so happy to hear you enjoyed your experience and look forward to your next order.
