Excellent
Based on 7,978 reviews
eCosmetics.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
7,978 approved reviews, newest moderated first
Edward W.
Great Service, excellent service so far, shipped really fast and product is at a great price
Reply from eCosmetics.comFeb 13, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our service and our products. We strive to provide fast shipping and great prices, and it’s wonderful to know we’re meeting your expectations. If you need anything else, feel free to reach out!
VM
Easy to find products and customer service is good when needed. Only issue is paying with a saved credit card…it never seems to work so have to input the information every time.
Reply from eCosmetics.comFeb 13, 2025
Thank you for the 4 stars! We are so happy that you had a positive experience, as we strive to provide excellent customer service. We’re sorry to hear about the issue you encountered. This is likely a browser-related problem, and we recommend clearing your cache or trying a different browser. Please feel free to contact our customer care team if you need further assistance. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
wendy M.
They shipped wrong product and won't help with return or refund. Total garbage company.
Reply from eCosmetics.comFeb 12, 2025
Thank you for your feedback. We want to assure you that we’ve thoroughly reviewed the matter. Our surveillance footage and order records show that the correct item was shipped. Unfortunately, we're unable to process returns for items that were fulfilled accurately as per our policy. If you have any other questions or concerns, please contact us directly. Our Customer Care Team via email, chat, or phone Monday through Friday from 8 a.m. to 11 p.m. EST, and Saturday and Sunday from 9 a.m. to 9 p.m. EST.
Jane V.
Easy to find product
Reply from eCosmetics.comFeb 12, 2025
Thank you for your 5-star review! We're thrilled to hear that your ordering experience was smooth. Our goal is to provide you with the best shopping experience, and your feedback means a lot to us. We truly appreciate your support and look forward to serving you again soon!
Sharon
You have an outstanding selection of products and great prices, great customer service
Reply from eCosmetics.comFeb 12, 2025
Thank you so much for your kind words! We're thrilled to hear that you love our selection and prices and that our customer service made a positive impact. We truly appreciate your support and look forward to serving you again soon!
Veronica
Prompt service and excellent communication on the order.
Reply from eCosmetics.comFeb 12, 2025
Thank you so much for your wonderful feedback! We're delighted to hear that you had a great shopping experience. Our goal is to make your experience even better, and we truly appreciate your support.
Kay
Great service! Very prompt
Reply from eCosmetics.comFeb 12, 2025
Thank you for the 5 stars! We are so happy that your order was shipped promptly. We look forward to serving you again.
Friend of T.
Very easy to use. I called for a few questions and they were answered promptly.
Reply from eCosmetics.comFeb 12, 2025
Thank you for the 5 stars! We're delighted to hear that you found the process easy to use and that your questions were answered promptly. We appreciate your support and look forward to serving you again in the future!
