edgefulReviews of edgeful.com

Reply from edgefulAug 8, 2026

Hi Jules, I’m sorry to hear you had a negative experience with the algos. Our algo members have seen a lot of success through refining their settings and using the algo optimizer in the dashboard. The algos are meant to be controlled and customized by the users. We don't believe in blackbox strategies where you don't know / can't control the strategies. We give the users the foundation of the strategy, and it's up to the user to refine the algo to their risk tolerance and risk profile.

Reply from edgefulJul 5, 2026

We appreciate the feedback. We just want to make it clear that we pay for the data licenses directly from the exchanges (CME) and use that data to build the app on top of. There are no AI models that have data licenses to redistribute price data. Any questions you ask an AI model, it can’t get accurate price data, which is obviously critical to the process of analytics. You can’t trust the result that come out of general AI models. In addition to the price data issue, most LLMs will make a ton of assumptions to get you an answer as quickly as possible. For someone who isn’t familiar with the technical details, you can easily start to trade on the wrong data because you don’t fully understand the assumptions. TradingView doesn’t provide any data, they have free indicators, but the indicators that are included in our essential edgeful plan are specifically built around the reports, so you don’t need to hopefully find an indicator that properly matches the report you’re looking at. The edgeful indicators are curated to the reports, and included in the essential plan for convenience to the users. We constantly update them and take requests to build new ones for free. The API isn’t for everyone, if you want to interact with the edgeful data with AI, you can use edgeful AI in the edgeful app, which is included in the essential plan. The API is meant for more in depth workflows, not just simple questions, you can ask it simple questions but it’s built for people that want to integrate their data into their AI routines / workflows. We’ve never done anything “to make more money out of you” we’ve added dozens of new features, 50 new indicators, over 150 reports, edgeful AI, what’s in play, daily bias screener, and discovery. If you look at the other reviews we have, you’ll see how much we invest in the customer experience, it’s clear our intentions aren’t to make more money from our users.

Reply from edgefulDec 24, 2025

Hi, we’re sorry you didn’t have a good experience with edgeful’s data. We’d love to hear how we can improve. We’re happy to schedule a call with you to discuss! As for the email, in a world where you get 500 emails a day. We choose to use more aggressive language to stand out in your inbox. Clearly, it worked. You’re not the first to mention this, and you likely won’t be the last, but it makes an impact. It’s not personal to you, but a lot of traders need that aggressive push to make a change in their trading. Those emails are carefully curated to live on the line of too far, or just far enough. Some people think they’re too far, other people love them. It’s not a personal attack, it’s meant to stand out in your inbox so you can make a change. To clarify, we also don’t call anyone a loser in any of the emails. Really hoping we can discuss improvements on a call

Reply from edgefulOct 17, 2025

hi, our team sent you an email. would you please check your inbox and let us know if you received it?

Reply from edgefulSep 4, 2025

Hi, I’m sorry you had a bad onboarding experience. We’re actually redoing the entire onboarding now to help show you use the historical data, as well as the live data, in your trading every day. As for the reports, they update every day, and actually give you a pulse on how the market environments change. For example, if you see that the ORB stats are starting to change this would be your sign to adapt your trading and expectations. As for the live data, we have two different live data features — the what’s in play and the screener. The what’s in play uses live data to tell you what’s setting up on a single ticker — this is the focused view. Then the screener uses live data to tell you what’s setting up for any ticker — this is a broad market view. We also just released the overall daily bias on the screener, which summarizes the data-backed bias for all the tickers you care about. So if you’re trading ES or NQ, you can know exactly what the major market movers are doing. We’re upset we underdelivered on the onboarding experience, and would love to give you a free onboarding call to walk you through exactly how to apply edgeful to your trading every day! Please reach out to [email protected] to schedule the call!

Reply from edgefulNov 7, 2025

Hi, we’re sad to hear you felt this way get started with edgeful. We get the futures data directly from CME, stock data from NASDAQ, crypto from Coinbase, and forex from OANDA. Also as a note if you are not paying for live market data on Tradingview you are not getting accurate prices directly from the exchanges. I just want to make sure you’re checking the reports properly, we have a lot of customizations and we have explainer videos which will tell you exactly what’s being measured. Some of the reports are a little more nuanced than others, and are sometimes complicated to check on your charts. So it may be that you are checking against the wrong calculation. Did you get a chance to watch the videos to see how to check if the data is correct? Regarding the algos, we mention that an upgrade is required on the site in every step of the sign up and checkout process. 
 We provide over a dozen videos walking through every step of setting up the algos, how to best optimize etc. they are a required part of the onboarding to make your algos successful. It seems like you deactivated the membership after only a couple hours, so you likely didn’t have a chance to watch all the required onboarding videos, properly set up the algos and see how powerful the customization options are. We would have loved to help you get set up with the free call that we offer to all algo members. We have many members you have been profitable for months using the algos and continually passing funded challenges.

Reply from edgefulApr 28, 2025

Hi, thank you for leaving a review, we take data accuracy very seriously and this is something we will absolutely address if there’s an issue. We get the futures data directly from CME, stock data from NASDAQ, crypto from Coinbase, and forex from OANDA. I just want to make sure you’re checking the reports properly, we’ve added a lot of customizations and we’ve redone all of the explainer videos which will tell you exactly what’s being measured. Some of the reports are a little more nuanced than others, and are sometimes complicated to check on your charts. One thing that edgeful does which is very unique, is that we allow you to filter for sessions. Daily, NY, London, etc. if you select the NY session, this filters out all the price action outside of the NY session, which will drastically change the results of the report. here’s a video on how sessions work: https://www.youtube.com/watch?v=Ayf-LlsRTtY Also, please make sure when you’re comparing data on your charting platform, that you have the market data subscription directly from the exchanges. For example, the stock data on TradingView is not the official price data. If you don’t have the market data subscription, you’ll see the red ≈ and it’ll say “our charts display real-time US stock data from the Cboe one exchange for free. Sometimes, this data is slightly different from the data coming directly from NASDAQ. This happens because the trading volume is lower on Cboe One. If you believe this difference is crucial to your trading strategy, the best option is buying real-time data from the primary exchange.” This is directly from TradingView. We just wanted to highlight this because if you’re comparing edgeful to TradingView and don’t have the market data subscription, the data may not match exactly because we get our data directly from the NASDAQ. We’re happy to get on a call and we will walk you through exactly how to check the reports. Can you please reach out to [email protected] and let us know what which reports / assets you saw with issues? We can also schedule a call to review the reports as well! Looking forward to speaking

Reply from edgefulJan 4, 2025

Thank you for taking the time to share your feedback. We’ve built edgeful around extensive user feedback from traders around the world. The sessions were something we were very focused on getting feedback for because there doesn’t seem to be a set time when sessions open / close (or at least a lot of differing opinions across futures, forex, and crypto). The overwhelming response was to have us build edgeful in fixed NY time zone, the way we have it now. Almost all traders we spoke with traded fixed NY times even as their local timezones exited/entered daylight savings. Based on your feedback we are going to build a separate time zone adjusted custom session so that you can pick a session solely based on your local timezone. We want to build this for traders like you who trade based on their local time rather than basing session always on ET time. Please feel free to email us at [email protected] to book a call if you have any questions! ----- Edit 1/24: Hi, we haven't heard back from you yet, and want to make sure you didn't miss our response.