Great
Based on 701 reviews
Editorialist4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
701 approved reviews, newest moderated first
Ana D.
Quick to respond, friendly tone and provides honest assessment of pending order thank you!!
Reply from EditorialistApr 8, 2026
Hi Ana! Thank you for your kind feedback. We’re glad you found our team responsive, friendly, and transparent. If you need anything else, feel free to reach out. We’re always here to help!
Bethiekat
Great product, communication, service & price. Great experience- would use again!
Reply from EditorialistApr 8, 2026
Hi Beth! Thank you so much for your kind review! We’re thrilled to hear you enjoyed the product, service, and overall experience. We look forward to welcoming you back soon!
Devora
Great customer service! Got help right away and all the way! It was a pleasure dealing with Editorialist!
Reply from EditorialistApr 7, 2026
Hi Devora! Thank you for your kind words! We’re glad to hear you had a positive experience and that our team could assist you. We truly appreciate your support and hope to serve you again in the future.
Kenya B.
Order arrived rapidly and as expected. Thank you!
Reply from EditorialistApr 7, 2026
Hi Kenya, thank you so much for your kind words! We’re delighted to hear that your order arrived quickly and met your expectations. We truly appreciate your support and look forward to assisting you again in the future!
Constance Y.
Pristine elegant presentation. Item perfect. Very pleased and satisfied as always. Elevated and refined in all ways
Reply from EditorialistApr 7, 2026
Hi Constance! Thank you for your kind words. We're delighted to hear that you were pleased with the packaging and that the item met your expectations. We truly appreciate your continued support and look forward to serving you again.
Alexandra L.
I ordered a dress in Large and received a Small. When i emailed to dispute the order I was ignored.
Reply from EditorialistApr 6, 2026
Hi Aleaxandra, we’re very sorry to hear about your experience. After checking, we were unable to locate the email you mentioned, and it’s possible it may not have reached us—our sincere apologies for any confusion. We have now contacted you directly via email so we can assist and resolve this as quickly as possible. We appreciate the opportunity to make this right and look forward to your response.
Marsha
Editorialist found the boot I had been looking for weeks in ny size and a retailer that sold it for less. Shipment was very fast and I love the boots.
Reply from EditorialistApr 5, 2026
Hi Marsha, thank you so much for your wonderful review! We’re thrilled to hear that you found the perfect boots and that the shopping experience, from finding the right size to fast delivery, exceeded your expectations. We hope you enjoy every step in your new boots, and we can’t wait to help you find your next must-have item!
Cheryl L.
The minute I saw the sweater, I had to have it! Ordering was easy and delivery was fast. The quality of the sweater far exceeded expectations. This was my first purchase from Editorialist and I'm already planning more.
Reply from EditorialistApr 3, 2026
Hi Cheryl! Thank you for your thoughtful feedback! We're delighted to hear that you loved the sweater and had a smooth ordering and delivery experience. It’s great to know the quality lived up to your expectations. We look forward to serving you again soon!
