Excellent
Based on 62 reviews
Edwards Mediation Academy4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Edwards Mediation Academy, we make world-class mediation training accessible to professionals everywhere.Founded in 2014 by Bruce Edwards and Susan Franson Edwards, we offer online mediation courses designed to fit into busy lives. Bruce brings over 35 years of experience and more than 8,000 mediations to the table.Our programs also feature expert insights and commentary from some of the most respected full-time mediators and mediation attorneys in the United States—bringing real-world perspectives that deepen learning and bridge theory with practice.Our courses, including Mediation Skills, Advanced Mediation, and The Mediation Lawyer, each feature a filmed commercial mediation that highlights real decisions and their impact. Whether you’re just starting out or looking to strengthen your mediation practice, our training is practical, flexible, and built for professional growth.We’re proud to be trusted by learners across the U.S. and internationally—from attorneys and business leaders to HR professionals and conflict resolution specialists. Our goal is simple: to help you become a confident, effective mediator through training that’s as engaging as it is insightful.
Edwards Mediation Academy (edwardsmediationacademy.com) has 62 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 53 reviews with 5 stars · Clear filters
Student
To meet with EMA make great experience for both professional and personal success through theoretical knowledge and practical application.
Reply from Edwards Mediation AcademyFeb 17, 2026
Thank you for the wonderful review! We’re happy to hear the experience supported both your professional and personal growth.
Uwera Emma H.
The service was very helpful during the mediation process. The guidance was clear, professional, and easy to follow. Communication was prompt, and everything was explained in a way that made the process less stressful. I felt supported throughout and would recommend them to anyone needing assistance with mediation.
Reply from Edwards Mediation AcademyFeb 17, 2026
Thank you for your kind feedback! We’re glad our guidance made the mediation process clear, professional, and less stressful. It’s wonderful to hear you felt supported throughout, and we truly appreciate your recommendation.
Student
The skills you deliver are more Supportive and full of experience. Thank s for the mediation Skills you deliver , lessons are well organized, time is accurate, practice are perfect.
Reply from Edwards Mediation AcademyFeb 17, 2026
Thank you for your kind words! We’re delighted the course felt well-organized, practical, and supportive. Wishing you continued success with your mediation skills!
Student
It has the best experienced lecturer/ teachers who make sure you understand what you learn . Mr Bruce and his team are so professional
Reply from Edwards Mediation AcademyFeb 17, 2026
Thank you for your kind words! We’re glad Bruce and the team made your learning experience clear and professional. We appreciate your feedback and wish you continued success in your mediation journey!
NKINDI B.
EMA has experts in mediation, and their educational system is very rich, making learning easier.
Reply from Edwards Mediation AcademyFeb 17, 2026
Thank you for your wonderful feedback! We’re glad you found our expert-led approach and learning system helpful and enriching.
Student
The sharing of experience by experts as well as the time keeping for readings and tests.
Reply from Edwards Mediation AcademyFeb 17, 2026
Thank you for your kind feedback! We’re glad you found the expert insights valuable and appreciated the structured timing for readings and assessments.
Student Fina R. K.
The tools (opening sessions different elements, convening, communication skills) and methods (facilitative versus evaluative) were well presented and explained. The Garcia and Golden Acres is the highlight of the course with a video shadowing a whole mediation process. The principles of mediation were laid out in a logical and flowing manner, which helps in note taking to remember immediately and clearly, points to cover well when meditating. The course is meant to all professionals, not just law school individuals.
Reply from Edwards Mediation AcademyFeb 17, 2026
Thank you for your thoughtful review! We’re glad you found the tools, methods, and course structure clear and helpful, and that the Garcia and Golden Acres mediation stood out as a highlight. We appreciate you being part of the program!
Student
How facilitation sessions are conducted impressed me for real
Reply from Edwards Mediation AcademyFeb 11, 2026
Thank you for your kind words. We’re so glad to hear that the facilitation sessions made a strong impression on you and will let Bernadette know. We truly appreciate your feedback!
