Excellent
Based on 62 reviews
Edwards Mediation Academy4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Edwards Mediation Academy, we make world-class mediation training accessible to professionals everywhere.Founded in 2014 by Bruce Edwards and Susan Franson Edwards, we offer online mediation courses designed to fit into busy lives. Bruce brings over 35 years of experience and more than 8,000 mediations to the table.Our programs also feature expert insights and commentary from some of the most respected full-time mediators and mediation attorneys in the United States—bringing real-world perspectives that deepen learning and bridge theory with practice.Our courses, including Mediation Skills, Advanced Mediation, and The Mediation Lawyer, each feature a filmed commercial mediation that highlights real decisions and their impact. Whether you’re just starting out or looking to strengthen your mediation practice, our training is practical, flexible, and built for professional growth.We’re proud to be trusted by learners across the U.S. and internationally—from attorneys and business leaders to HR professionals and conflict resolution specialists. Our goal is simple: to help you become a confident, effective mediator through training that’s as engaging as it is insightful.
Edwards Mediation Academy (edwardsmediationacademy.com) has 62 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 8 reviews with 4 stars · Clear filters
Songa Ian R.
The course is properly prepared with clear and understandable material and instructions.
Reply from Edwards Mediation AcademyMar 12, 2026
Thank you for your feedback! We’re pleased that you found the course materials and instructions clear and well organized. We appreciate your review.
Aline
It was a great please to study with EMA, lecturing,organisation, material it was all perfect one thing missing is the person session from EMA personnel to do a conclusion of the caurse. Thank you
Reply from Edwards Mediation AcademyJan 8, 2026
Thank you for your kind review and for studying with EMA! We’re so glad to hear you enjoyed the lectures, organization, and course materials. We also appreciate your suggestion about a concluding session and will share it with our team as we continue to improve. Wishing you continued success!
Annonciata
Negociation
ISIMBI S.
Being able to get access to learning materials before the live sessions helped me a lot. It equipped me with a lot of information and helped me to ask for clarity during live sessions if I have encountered any problem while reading through.
Raunak C.
The course is very helpful in understanding various aspects about Mediation - process, behavioral aspects, expectation from a mediation professional and required skills. One area that I felt EMA could include as part of the course is if it could have a 1-2 days of in person session which would enable participants to practice in an environment closer to real life. There were sevarel practice sessions but these were largely online and were a bit distant from real life mediation.
SHUCHI N.
It was wonderful. The detailed class sessions and the mentor interaction add wonderfully to the curriculum. I also felt that the time was too little, despite the effort, to actually be able to imbibe that which was being taught. It is an experiential course and learning from experience takes time.
Jeanne d'Arc K.
Mediation is a good way to solve problems without going to courts and I appreciate your good initiative to share your experience with us which will help in my country
Me Mugiraneza E.
EMA provide enough content with supportive examples to make it reality, and school fees is not expensive and time of learning is enough for me everything I've met to EMA was so good
