Excellent
Based on 2,345 reviews
eFax4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
2,345 approved reviews, newest moderated first
Dan
Great customer service handled my request easily and professionally.
Reply from eFaxJan 21, 2020
Hello Dan, Thanks so much for the brilliant feedback and review regarding your recent experience. We are delighted to hear that you received such great customer care. Should you have any further questions or require additional support, please let us know at [email protected] as we will be happy to help. Many Thanks, eFax Support Team
Premier Planning Group I.
I called with a concern that may or may not have been an issue with MyFax.com. Ispoke with Marijana who was professional and very customer oriented. The problem was resolved and there seems to be no issue with my service. MyFax.com, since 2014, has been one of the best changes I have implemented in my practice. I applaud your product and service. Lisa Beers
Reply from eFaxJan 21, 2020
Hello Lisa, Thank you so very much for sharing your longstanding MyFax history with us and for providing such a stellar and genuine review of your recent experience. We are so pleased that Marijana was able to resolve your issue and provide you with the customer care you we expect from our service. Should you have any additional questions or require further assistance, please don't hesitate to reach out to us or contact our Social Team at [email protected] as we are always here to help. Many Thanks, MyFax Support Team
Frank M.
I had a problem logging in. Stefan solved it in no time
Reply from eFaxJan 21, 2020
Hi Frank That's wonderful feedback and we are delighted Stefan solved this issue for you in no time. If there is anything we can do to assist you further, do feel free to let us know and we will be more than happy to help. Many Thanks eFax Support Team
Meli
Andres was very helpful and knowledgeable. He took care of my problem in a timely fashion and was very polite.
Reply from eFaxJan 18, 2020
Hi Meli We are so happy to read that Andres was very helpful, knowledgeable and took care of your problem in a timely fashion and that he was very polite. If there is anything we can do to assist you further, do feel free to let us know and we will be more than happy to help. Many Thanks eFax Support Team
Ron L.
Great service. Great customer service. Andres was very helpful and courteous. Highly recommend.
Reply from eFaxJan 18, 2020
Hi Ron We really appreciate your review and are thrilled to read you think our service is great. If there is anything we can do to assist you further, do feel free to let us know and we will be more than happy to help. Many Thanks eFax Support Team
Cameron T.
ANDRES was great
Reply from eFaxJan 18, 2020
Hi Cameron Thanks a million for your review. We are so happy to read you had such a great interaction with Andres. Please let us know if you require any assistance in the future as we are always here to help. If you ever need us you can reach out to our Social Team at [email protected] at anytime. Many Thanks eFax Support Team
Martina
The service provides a good free trial for evaluation. You get a local area code fax number, and faxes are emailed to you, as well as stored online. Online dashboard is easy to navigate. Cancellation is easy to accomplish via e-chat 24/7. I did not use the service for long, but would use it again if I needed.
Reply from eFaxJan 18, 2020
Hi Martina Fantastic review and feedback, we really appreciate it and are thrilled that you liked our service too. Please let us know if you require any assistance in the future as we are always here to help and you can reach out to our Social Team at [email protected] at anytime. Many Thanks eFax Support Team
Joy B.
I have love the Versatility of getting faxes and sending faxes on the go.. it opens the office up to boundless opportunities
Reply from eFaxJan 17, 2020
Hello Joy, Thank you so very much for the incredible feedback and review regarding your eFax experience. We are thrilled to hear that the service is allowing you to wok both in and out of the office and be so versatile. Please let us know if you require any assistance in the future as we are always here to help and you can reach out to our Social Team at [email protected] at anytime. Many Thanks, eFax Support Team
