eFaxReviews of efax.com

IT & Communication

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4.5

Excellent

Based on 2,345 reviews

eFax4.5

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About eFax

eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.

eFax (efax.com) has 2,345 customer reviews on Folks Told, with an average rating of 4.5 out of 5.

Also known as: efax.com
Website: efax.com
Category: IT & Communication
Listed on Folks Told: 2026

eFax reviews

2,345 approved reviews, newest moderated first

Jerry Bernstein Harmony S.
Mar 18, 2025
Great service
Used this service for many years- excellent customer service and great service Thank you
Reply from eFaxMar 20, 2025
Hello Jerry, Thank you so much for your amazing feedback and 5 star review. We appreciate you for sharing your excellent experience and we are very delighted to know you experienced excellent customer service and great service. Should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Rudolf H.
Mar 17, 2025
I was overwhelmed by the excellent and…
I was overwhelmed by the excellent and courteous service I received from Moe (if I got his name right) and his patience in dealing with the complex problem I had given him to deal with. It was absolutely the best customer service experience I have had in my life.
Reply from eFaxMar 20, 2025
Thank you so much Rudolf for your wonderful feedback and We appreciate you for sharing your experience here and we will ensure to forward your feedback to Moe. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team
Birk
Mar 13, 2025
schnelle und gute Beratung
schnelle und gute Beratung, sehr freundlich
Reply from eFaxMar 16, 2025
Vielen Dank für Ihr tolles Feedback, Brik. Wir freuen uns, dass Sie Ihre hervorragenden Erfahrungen mit uns geteilt haben. Sollten Sie weitere Hilfe benötigen, schreiben Sie uns gerne eine E-Mail an: [email protected]. Wir helfen Ihnen gerne weiter! Vielen Dank. eFax-Support-Team
Lashia W.
Mar 13, 2025
I had a great experience with Minh!
I had a great experience with Minh!! I would certainly use these services again.
Reply from eFaxMar 16, 2025
Thank you so much for your wonderful feedback Lashia. We appreciate you for sharing your excellent experience and we are very happy to hear that Minh resolved your request. Should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Malinda R.
Mar 11, 2025
I had a great experience with my agent…
I had a great experience with my agent because he had solved my issue in seconds. He was very professional and courteous, it didn't take him much time to make sure that my account was in good standing. Thank you.
Reply from eFaxMar 11, 2025
Thank you so much for your wonderful feedback Malinda. We appreciate you for sharing your excellent experience and we are very happy to hear that Minh was very professional and courteous and was able to resolve your request. Should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Thanks again and may you have a wonderful day! eFax Support Team
The Sultry V.
Mar 11, 2025
Great service with cancelation
Great service with cancelation. very quick and easy process. very much appreciated.
Reply from eFaxMar 11, 2025
Thank you so much for your wonderful feedback and 5 star review. We appreciate you for sharing your excellent experience and we are very happy to hear that your request was resolved quickly and easily. Should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Bill A.
Mar 10, 2025
Quick and effective
Quick and effective. Listened to the issue and provided an excellent solution.
Reply from eFaxMar 11, 2025
Thank you so much for your wonderful feedback Bill. We appreciate you for sharing your excellent experience and we are very happy to hear that Elizabeth resolved your request quickly. Should you require further assistance, please do not hesitate to message us at: [email protected] and we would be happy to assist! Many Thanks! eFax Support Team
Adina C.
Mar 7, 2025
I called to inquire about not being…getting into my fx service
I called to inquire about not being able to get into my account and Elizabeth V. was very helpful and understood that I was having a Senior moment. LOL! Thank you so much Elizabeth for understanding and helping me to solve the problem.
Reply from eFaxMar 9, 2025
Thank you so much Adina for your wonderful feedback and We appreciate you for sharing your experience here and we will ensure to forward your feedback to Elizabeth. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, eFax Support Team

eFaxReviews of efax.com

Rating breakdown

What customers rate

About eFax

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eFaxReviews of efax.com

Rating breakdown

What customers rate

eFax reviews

Great service

I was overwhelmed by the excellent and…

schnelle und gute Beratung

I had a great experience with Minh!

I had a great experience with my agent…

Great service with cancelation

Quick and effective

I called to inquire about not being…getting into my fx service

About eFax

More in IT & Communication

South Beach Geek

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eFax reviews

Great service

I was overwhelmed by the excellent and…

schnelle und gute Beratung

I had a great experience with Minh!

I had a great experience with my agent…

Great service with cancelation

Quick and effective

I called to inquire about not being…getting into my fx service