eFaxReviews of efax.com

IT & Communication

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4.5

Excellent

Based on 2,345 reviews

eFax4.5

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About eFax

eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.

eFax (efax.com) has 2,345 customer reviews on Folks Told, with an average rating of 4.5 out of 5.

Also known as: efax.com
Website: efax.com
Category: IT & Communication
Listed on Folks Told: 2026

eFax reviews

2,345 approved reviews, newest moderated first

Raclima Z.
Feb 22, 2024
She understood perfect my request and…
She understood perfect my request and to be bilingual was successful, reliable & comfortable for me explain her. I really appreciate her patience too. Also, when I asked her the possibility to refunds because I didn't use the fax service for almost 2 year she offered me ask her manager o supervisor about any change to get some about it. Thank you the quality customer service in efax.
Reply from eFaxFeb 23, 2024
Thank you Raclima, for your kind words regarding our customer service at eFax! We are thrilled to hear that you had a positive experience. If you ever need anything else or have further feedback, please don’t hesitate to reach out [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Byron
Feb 22, 2024
Simona resolved my issue immediately
Simona resolved my issue immediately. Excellent!
Reply from eFaxFeb 22, 2024
Hello Byron. Thank you for the 5-star review. We are happy to hear that Simona was able to resolve your issue.Your comments will be passed along. if you have any further questions or concerns, please message us at [email protected]. An obstacle is only a stepping stone. eFax Support team
DJ
Feb 20, 2024
He really took the time to help me
He really took the time to help me. Mr. Glenn R
Reply from eFaxFeb 20, 2024
Thank you for taking the time to share your experience, DJ! We will be sure to let Glenn know, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Sathya N.
Feb 20, 2024
Very pleasant service
Very pleasant service. I'm a new client for efax and there was an issue with the transmission. The issue was sorted very quickly and Elizabeth was very helpful and pleasant. Thank you Elizabeth
Reply from eFaxFeb 20, 2024
Thank you Sathya Navaratnam for this great review, we will certainly pass this wonderful feedback to Elizabeth and if you need any further assistance please do not hesitate to reach out to us at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
bashinzi H.
Feb 20, 2024
The agent was patient and solved 👌 my…
The agent was patient and solved 👌 my problems.
Reply from eFaxFeb 20, 2024
We are glad to hear about your experience, Bashinzi Hariety and appreciate you taking the time to provide us with such a great review! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team
Mitchell M.
Feb 19, 2024
Elizabeth was professional and helpful.
Elizabeth was professional and helpful.
Reply from eFaxFeb 20, 2024
We are glad to hear about your experience, Mitchell Melnikoff, and appreciate the great review! We will be sure to pass your great feedback along to Elizabeth, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support
RS
Feb 19, 2024
I am a new client to efax
I am a new client to efax. As I am starting up I wanted to be sure my number was properly ported prior to cancelling my existing service. Elizabeth V helped me in real time with confirmation and a test fax. Efficient, thorough and expedited my request. Excellnt service. Thank you Elizabeth.
Reply from eFaxFeb 20, 2024
Thank you RS for taking the time to leave us a 5-star review. We are very thrilled to hear that you had a pleasant experience with Elizabeth V. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
LaTonya S.
Feb 16, 2024
The Service
The Service I liked the service when I needed it and this time I called to cancel it. It was easy to speak with a rep and cancelled it.
Reply from eFaxFeb 16, 2024
We are sorry to see you go LaTonya, but are glad we were able to assist for the time you needed us, and that the cancellation went smoothly! We appreciate you taking the time to share your experience, and will be sure to let Nicole know about your great feedback! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! eFax Support Team

eFaxReviews of efax.com

Rating breakdown

What customers rate

About eFax

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eFaxReviews of efax.com

Rating breakdown

What customers rate

eFax reviews

She understood perfect my request and…

Simona resolved my issue immediately

He really took the time to help me

Very pleasant service

The agent was patient and solved 👌 my…

Elizabeth was professional and helpful.

I am a new client to efax

The Service

About eFax

More in IT & Communication

South Beach Geek

hackrepair.com

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eFax reviews

She understood perfect my request and…

Simona resolved my issue immediately

He really took the time to help me

Very pleasant service

The agent was patient and solved 👌 my…

Elizabeth was professional and helpful.

I am a new client to efax

The Service