Excellent
Based on 2,345 reviews
eFax4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
2,345 approved reviews, newest moderated first
Venera
Great service!Thanks!
Reply from eFaxSep 12, 2023
We greatly appreciate the five star review, Venera! If you need any further support please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Isabel R.
My problem was solved very quick and my contact person was very nice and helpful. Thanks!
Reply from eFaxSep 11, 2023
We are thrilled to hear about your experience, Isabel, and appreciate you taking the time to share such a great review! Should you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
G M.
Long standing customer which needed an issue resolved which was done fast.
Reply from eFaxAug 25, 2023
Thank you G Martens for taking the time to send us a 5-star review. We are very pleased to hear that our support rep was able to resolve the issue quickly. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Linda S.
Mercer really helped me send a fax after so many years not using a fax machine. Thank you!
Reply from eFaxAug 25, 2023
Thank you Linda for taking the time to leave us a 5-star review. We are very thrilled to hear that Mercer was able to assist you send a fax. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Antho B.
It's 2023, and I encounter a company who's still asking for documents to be sent via fax. After I recovered from my shock I searched online for options and found eFax. Few things in my life have worked so easily and flawlessly. From sign-up to fax sent took under 5 mins. It's feels good to come across a service that does exactly what you pay for without a hitch or hassle. Good job guys!
Reply from eFaxAug 22, 2023
Thank you Antho Best for taking the time to send us such a wonderful review. We are very thrilled to hear about your seamless experience with our service, Your positive feedback is greatly appreciated. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Chris O.
GREAT TECHNICAL SUPPORT!!!
Reply from eFaxAug 20, 2023
Thank you for the wonderful review Chris. We are so happy to hear that the service we provided was, in your words, "Great". If you have any further questions or concerns please feel free to message us at [email protected]. Old ways don’t open new doors! eFax Support Team
Letecia
Ariel, is the best! The support provided was top notch, and is a great introduction to the services provided! You go girl!
Reply from eFaxAug 18, 2023
We are thrilled to hear about your experience, Letecia, and will be sure to pass along your stellar recommendation to Ariel! Should you need any additional assistance, please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
HotKat W.
The prompt attention to action and resolving my concern was excellent!
Reply from eFaxJul 25, 2023
Hello HotKat, Thank you for the 5-star review. Your feedback is always appreciated. If you have any further questions or concerns, please message us at [email protected] with details of your issue. eFax Support Team
