Average
Based on 677 reviews
Elavon U.S.3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 391 reviews with 5 stars · Clear filters
wilfred N.
Good job . And I need your service. Rhanks
Reply from Elavon U.S.Jul 1, 2025
Thank you for your comment, Wilfred. If you are interested in how Elavon can assist in your payment processing needs, please visit https://www.elavon.com/solutions.html or reach out to us by calling 800.725.1243. We look forward to working with you! ^Ryan
customer
Courteous and very helpful customer service.
Small Business M.
I had been approached to change my credit card processor and wanted to understand the “Other Transaction” and “Other Fees”. I found out about non-qualified transaction fee, extra fee for monthly vs daily tie-out, $25 monthly online converge fee, $25 monthly PCI compliant/insurance/help fee, $10 doing business with us/account fee, and $21.20 monthly paper statement fee for 3 pages ($254.40 annually for 36 pages, $7 per page). Makes sense! She answered truthfully every question I asked and I am grateful for that honesty. I appreciated her knowledge. Customer service is very lacking these days and she was not. She excelled. She is a keeper!!
customer
Friendly and helpful customer service reps help the troubleshooting and fixes very smooth and easy. Valerie was great!
customer
In every way, Valerie was exceptional.
Tri N.
The female technician are so helpful and patient.
Kat
Robin was kind, patient, and super helpful!
Vaughan L.
Valerie the Superhero Valerie was very pleasant to speak with, and she did not hesitate to go above and beyond to get me some fairly extensive reports when I asked for them. I could tell that there was quite a bit of work involved, but Valerie maintained a pleasant and positive demeanor throughout the call. 5/5 stars. Vaughan Ludwig City of Anaheim
