Average
Based on 241 reviews
Sinocare Inc.3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sinocare is dedicated to the innovation of biosensor technology, developing, manufacturing and marketing rapid diagnosis testing products for chronic diseases. Main products:blood glucose monitor, blood pressure monitor, digital oral thermometer, Infrared forehead thermometer, white noise machine, stethoscope etc.
Sinocare Inc. (en.sinocare.com) has 241 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 6 reviews with 2 stars · Clear filters
Craig3f2
I have just purchased a sinocare blood sugar monitor and am slightly dubious of it's accuracy. I took a reading 2 hours after eating and the result was 1.7 mmol/dl which I though was incredibly low. I immediately took another reading and the result was 5.4 mmol/dl. quite a jump! I have really lost confidence in this monitor but as I still have my old one and a few strips for it I will compare the results the next time.
Gene M.
I bought a Sinocare safe accu 2 from Amazon. It says to use Sinocare meter solution before use but I cannot find the solution anywhere to purchase, I emailed the company asking for help on this matter but they haven't bothered getting back to me so I emailed them again, I'm waiting for a reply, apparently, I can't use the meter untill I have tested it with the solution.
Reply from Sinocare Inc.Dec 10, 2024
Dear Gene Maughan, This is Sinocare Customer Service. As you mentioned that our customer service is not responding to you, may I ask you to let us know which email you sent the query to? We will check if there is something wrong with the email system. Since we haven't received any emails from you until now. As for the control solution is a special liquid used to test whether or not your glucometer and test strips are working properly. However, we have already tested our test strips immediately after production. You can skip this step and use the blood glucose meter directly, please rest assured. Due to the fact that the quality control solution is only valid for three months after opening the bottle and the high requirements for storage conditions, it is easy for the quality to change within three months, so we generally do not send the control solution to customers. If you are concerned about the accuracy of the test, we recommend that you compare the results with your hospital blood biochemistry results. If you have any problems using the glucometer, you can contact us here as we offer a one-year guarantee on this product. Of course, if you want to calibrate it yourself. We have to send the control solution from China, it takes about 1~2 months or longer for delivery. Also, as the control solution is a kind of liquid, it's more difficult to transport. If you are willing to send the control solution from China, please provide your address. If you have any further questions, please feel free to contact us. Kind regards, Sinocare Service
Abdoulaye B.
Tout a fonctionné miraculeusement. Mais attention cette entreprise n’affiche pas de délai de livraison. Donc vous ne savez jamais quand est-ce que votre colis vous arrivera. Son délai de livraison est beaucoup plus long que d’autres vendeur du même produit.
Reply from Sinocare Inc.May 31, 2024
Bonjour à tous les clients, Nous vous prions de nous excuser pour le long délai de livraison de votre commande. En général, une fois l'expédition effectuée, nous mettons immédiatement à jour le numéro de suivi. Vous pouvez suivre votre colis avec votre commande. Bien entendu, si vous avez besoin d'aide, vous pouvez également nous contacter directement. Nous nous ferons un plaisir de vous aider. Bien entendu, nous prendrons en compte le changement de société de logistique à l'avenir et nous prévoyons d'améliorer notre service d'expédition. Vous pouvez vous en réjouir. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, Sinocare Service
Lynsey A.
Have not received yet so can not give a review
Reply from Sinocare Inc.May 31, 2024
Hello Lynsey Adams, We just checked your order and found that your package was delivered on 2024-05-13. Have you received it? If you need any assistance,please feel free to let me know. Best regards, Sinocare Service
gemma N.
Il misuratore sembra funzionare bene, peccato che ho ordinato per 2 volte le strisce e mi da errore con tutte per prodotto umido o usato. Ho risparmiato per buttare via tutto. Non comprerò mai più on-line.
Juan Soriano B.
ESTOY VIENDO QUE SUS RESPUESTAS A MIS COMENTARIOS SON MUY CORRECTAS PERO ESO NO ME SIRVE DE NADA, SIEMPRE LE HE PEDIDO SU DIRECCION PARA PODER ENVIARLE LAS TIRAS QUE LE PEDI POR ERROR Y NUNCA ME LA DIERON
