Average
Based on 201 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam AdelmanCEO, Envelopes.comUPDATED October 1, 2025
Envelopes.com (envelopes.com) has 201 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
201 approved reviews, newest moderated first
DDP
Very pleased with the quality of the folded cardstock.
Reply from Envelopes.comMar 3, 2026
Thank you for taking the time to leave a review. We’re so glad to hear you are very pleased with the quality of the folded cardstock. Providing high-quality products that meet our customers’ expectations is always our goal, and we truly appreciate your feedback. We hope to serve you again soon. Elizabeth, Customer Support Manager
Michael D.
We received great quality envelopes for a good price. The attention to detail in our design to production was great. The CEO of the company, Adam Adelman, personally followed up about our order and asked how they could get better. As a leader of a school district, this speaks volumes about a company/organization.
Reply from Envelopes.comMar 3, 2026
Thank you for taking the time to leave such a thoughtful review. We are thrilled to hear that you were pleased with the quality of your envelopes and the attention to detail throughout the design and production process. Delivering both value and quality is always our goal. We also truly appreciate your kind words regarding Adam’s follow-up. Staying connected with our customers and continuously looking for ways to improve is very important to us at every level of the organization. Your perspective as a school district leader means a great deal, and we are grateful for your trust. We hope to serve you again soon! Elizabeth, Customer Support Manager
Sarah B.
Received my non-printed envelopes in a timely manner and was what I expected when I ordered. Chose them because they had a ton of options and fun colors. Would use again.
Reply from Envelopes.comMar 3, 2026
Thank you for taking the time to leave a review. We’re so glad to hear your envelopes arrived on time and met your expectations. We love offering a wide variety of options and fun colors, so it’s great to know that helped you find exactly what you were looking for. We truly appreciate your feedback and look forward to serving you again. Elizabeth, Customer Support Manager
Kindsey H.
We've been using envelopes.com for at least the last 10 years and have never been disappointed. We won't go anywhere else for envelopes! HIGHLY recommend.
Reply from Envelopes.comMar 3, 2026
Thank you for taking the time to leave such an incredible review. We are truly honored to have earned your trust and loyalty over the past 10 years. Hearing that you continue to choose Envelopes.com and would not go anywhere else means more to us than we can say. Your continued support and recommendation are sincerely appreciated, and we look forward to serving you for many more years to come. Elizabeth, Customer Support Manager
Lori K.
Just easy to order from you, even when I have issues and can't get the website to work, I call and it's taken care of! Love you guys!
Reply from Envelopes.comMar 3, 2026
Thank you for taking the time to leave a review. We’re so glad to hear that ordering with us has been easy and that our team has been able to quickly assist whenever you’ve experienced any website issues. Providing simple, reliable service is very important to us. We truly appreciate your kind words and support. We hope to serve you again soon. Elizabeth, Customer Support Manager
Sunny D.
Wonderful customer service! I didn’t have to keep reaching out regarding my orders. They followed up with me and let me know if the progress.
Reply from Envelopes.comFeb 27, 2026
Thank you for taking the time to leave a review. We truly appreciate your kind feedback and are so glad to hear you had a wonderful customer service experience. Keeping our customers informed and providing proactive updates on order progress is very important to us, and we’re happy it made a positive difference for you. 😊 Elizabeth, Customer Support Manager
Regan M.
Customer service was polite, understanding, and listened to my issue.
Reply from Envelopes.comFeb 23, 2026
Thank you for taking the time to leave a review. We truly appreciate your feedback and are glad to hear that our customer service team was polite, understanding, and attentive to your concerns. Providing supportive and helpful service is very important to us, and we’re happy we could assist you. Elizabeth, Customer Support Manager
Christopher W.
Decent envelopes at a good price with acceptable turnaround times.
Reply from Envelopes.comFeb 13, 2026
Hello Christopher, Thank you for ordering with us and for taking the time to leave a review. We truly appreciate your business and are glad to hear the envelopes and turnaround time met your expectations! Elizabeth, Customer Support Manager
