Excellent
Based on 204 reviews
ExactMats4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ExactMats® provides protection & enhancement for any space, including homes, offices, and vehicles. We offer clear surface protection and easy ordering.
ExactMats (exactmats.com) has 204 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
204 approved reviews, newest moderated first
Renee
Excellent! As precisely-measured, nearly imperceptible coverings, rectangular and circular ExactMats safeguard my wood and balcony floors from varied-size plant pots. Mats are great quality, easy to clean and reasonably priced. Service is great, and delivery is fast. I feel lucky to have them.
Reply from ExactMatsMay 27, 2025
Thank you so much, Renee! What a great way to use ExactMats! We're so glad we could assist and hope you enjoy for years to come!
Momba R.
Very impressed with the quality of the product and the level of customer service. These mats were a custom cut. Have used ExactMats for my cars for probably 20 years and love them. But needed new mats for my exercise room and didn't want the typical black rubber floor mats covering the nice, new hardwood flooring in there. These work very well under the equipment, protecting the wood floors, and they look great! Perfectly clear, very happy with my choice. And made in the USA! Highly recommend!
Reply from ExactMatsOct 23, 2024
Thank you so much, Momba, for your continued trust in ExactMats to protect all of your vehicles, and now your exercise room! We're so glad we could assist and we look forward to assisting you again in the future!
Mitch S.
I have purchased several products from ExactMats over the years. I have them in all my cars and have recommended them to my friends. All of us have had a very positive experience. I think the products are great. You won't be disappointed.
Reply from ExactMatsOct 23, 2024
Thank you so much, Mitch! We're so glad to hear your experience has always been a positive one and we look forward to working with you again in the future!
Ronald R.
I have been a client of Exact Mats for years. They are honest, reliable and operate with integrity. All orders have been delivered on time and are well marked for placement. I use their mats for our cabinets, refrigerator liners, dog mats…...product is amazing. I highly recommend Exact Mats.
Reply from ExactMatsOct 9, 2024
Thank you so much for sharing, Ronald! We're so happy to hear it and we look forward to working with you again!
Shelli
Ordered a Mat from them, gave them the exact measurements and I received a mat 3/4" larger than what I ordered. I emailed a video clearly indicating that the mat was clearly not an exact fit. I need protection for the desk in order to use it, so I cut it to the best of my ability to fit. I ordered from this company so I didn't have to cut to fit. I could have ordered from amazon and paid half of what I paid Exact Mats. Bottom line....exact mats are not exact. Order from Amazon and cut to fit for half the cost.
Reply from ExactMatsSep 18, 2024
Hi Shelli, Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you encountered with your order from ExactMats. Ensuring that our customers receive products that meet their exact specifications is extremely important to us. We strive for accuracy in every custom order, but on the rare occasion a customer is seeing an imperfect fit, we do have a process to follow to rectify any possible issues. This process helps us maintain the high quality and reliability that our customers expect from us. We were attempting to accomplish this with you, but when we asked for additional photos with a measuring tape (which was to precisely assess the situation and determine the best way to address the discrepancy), we were unable to obtain what we requested before the item was manually adjusted at home. We understand the frustration of needing immediate protection for your desk and the decision to modify the mat yourself. However, altering the product affects our ability to process returns or exchanges, as the item no longer meets its original specifications. This is why we always encourage customers to reach out to our support team before making any modifications, so we can assist in finding a suitable solution. That said, we regret that we were unable to resolve this issue to your satisfaction despite our Leadership Team’s multiple efforts to connect with you. However, we do want to thank you for your feedback, which is invaluable to us, as it highlights areas where we can improve our processes and communication.
Lou G.
Ordered front X-edition for my 2023 Kia Sportage. Being this vehicle was redesigned only exactmats and weather tech had mats available for this vehicle. I decided to go with exactmats because weather tech was almost double the cost. The mats were an exact size fit compared to the original mats that came with the vehicle. They also look great. Also impressive was the speed of delivery. Seems like a great company and I will be buying from them again.
Reply from ExactMatsOct 23, 2024
Thank you, Lou! We're so glad you're happy with your mats.
Mario M.
I had ExactMats in my previous vehicle of 10 years. Sadly, my car was totaled. So I decided to buy these for my new vehicle since they worked so great and lasted me a super-long time with no issues.
Reply from ExactMatsOct 23, 2024
We're so sorry about your vehicle, but thank you for trusting us to keep your new one looking and feeling pristine!
Adams
Ben was extremely punctual, knowledgeable, and appeared to be very involved with answering my questions. I will purchase again from you guys, not only because you have a quality product, but for Ben's concern that I be a satisfied customer. Thanks again.
Reply from ExactMatsOct 23, 2024
Thank you so much! We're so glad Ben was able to help!
