ExactMatsReviews of exactmats.com

Reply from ExactMatsJul 19, 2017

Thanks Ruth! We have similar mats (FDA-compliant, too) available for home/office spaces, too! Feel free to check it out if you need to protect your other interior surfaces.

Reply from ExactMatsJul 19, 2017

Thanks so much, Joan! We're happy to hear that our newly designed website is easy to navigate and that you are a continued ExactMats customer. Oh, and just because you love ExactMats so much, we wanted to let you know about our newer line - ExactMats Home & Office. If you're looking to extend protection into your home/office, please do check it out!

Reply from ExactMatsJul 18, 2017

Thank you so much, William!

Reply from ExactMatsJul 18, 2017

Hi, John. We're so sorry to hear of your experience. This is not at all the norm. Our #1 priority is to make sure that our customers are taken care of, both in product and service. We recently launched our new website, so it's possible there was an issue with the system. We'd love to hear from you via phone or email to make sure we can correct the issue ASAP. We'll do what we can to make things right.

Reply from ExactMatsJul 18, 2017

Wow! Thank you for your review! We have incredible customer loyalty but hearing it straight from you makes our day! We're always improving our offerings too (like our new Home & Office line), so make sure to subscribe to our emails and check the website for updates. Thanks again!

Reply from ExactMatsJul 18, 2017

Thanks for the review, Bruce! So glad we could help.

Reply from ExactMatsJul 18, 2017

Hi, Ron. Thanks for the review! Customer Service is at the heart of our brand, so this really makes us happy to hear that you were well taken care of. By the way, we offer the same level of protection for surfaces in your home and office, too. Feel free to check out all of our custom offerings for our newer ExactMats Home & Office product line when you have time.

Reply from ExactMatsJul 18, 2017

Hi, Stephen. We definitely haven't heard this one before and we want to make sure your mats work for you 100%. We work hard to make every ExactMat perfect, and we do have a quality guarantee, so please call or email us for assistance at your earliest convenience so we can help.