Excellent
Based on 267 reviews
ExaVault Cloud FTP4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Secure Cloud FTP platform trusted by over 5,000 companies -- everyone from Adobe to Zillow. Our instant-setup Cloud FTP platform lets you create a hosted FTP server in just seconds. We have the tools to help you scale and automate your business file transfers with an API for integrations, audit logs for compliance, and enterprise-grade security. Remove barriers and software complications -- connect anything, anywhere. We've tested compatibility with thousands of third-party software products, from desktop applications like FileZilla to integration platform software like Boomi and Mulesoft. Our platform provides tons of capabilities including:- Full FTP, FTPS and SFTP support.- Detailed logs & granular user permissions. - Robust developer API. - Event-driven webhooks. - SSH key management. - And much more!Our web interface is perfect for both technical and non-technical users. Let us help you keep your files moving.
ExaVault Cloud FTP (exavault.com) has 267 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
267 approved reviews, newest moderated first
cdunny V.
Been using the site now for over seven years and it is the only FTP site I would recommend to friends and colleagues. The site is highly reliable, easy to use, and has a great user interface. The site improvements that have been done since I started using it have only been for the best. The customer service is extremely responsive and helpful.
Richard W.
We've used ExaVault across several of our companies, and have referred our clients to the platform. We are a Salesforce Professional Services company in the mid-Atlantic, and often need to automate the transfer of data from external systems to Salesforce.com. ExaVault is our recommended solution for SFTP, we highly recommend ExaVault. In my opinion, they have a great product, easy to understand, easy to setup and is cost effective. Highly recommend it if you need an solid SFTP platform.
Frank H.
We were, until today, an ExaVault customer for 4.5 years, then they suspended our account for high bandwidth usage. Their service was being used for FTP back up of a cloud server instance at the IBM data center in Dallas (formally Softlayer). It was the same nightly automatic backup from a Plesk control panel for all 4.5 years. Very poor business practices I would not recommend them. We are moving our business to AWS. Frank Holt Alpha Group Software
Reply from ExaVault Cloud FTPJan 10, 2020
I’m sorry about the unexpected account suspension. We do allow unlimited bandwidth, but we flag accounts that have abnormally high bandwidth activity to help protect both your systems and our systems. We flagged your account and contacted you to check in on Dec 11th via email, on Dec 17th via email, on Dec 24th via email, on Jan 2nd via phone, and again on Jan 3rd via email. We didn’t hear back from you on any of our attempts to contact you, and due to the continued high bandwidth usage, we suspended your account and again asked you to contact us. We’d still be happy to have you as our customer, so let us know how we can contact you, and we’ll work to get everything sorted out.
Torben L.
We have been running this servce for about a month now, and so far we are super happy with ExaVault. Although we in no way are experts in SFTP, key pairs etc, it has proved to be super easy to get it all running. I’m sure we over time we try out even more of the features the service offers. I’m confident we are in good hands, if we should face some technical troubles. Highly recommended!
Naveed A.
Love their product and excellent service.
Richard B.
Exavault works great, is easy to use and their customer support is excellent. Would highly recommend this as your solution. They are always improving their product for the future.
Steve C.
We got tired of down time and of hearing excuses from the local ISP we were using for hosted FTP storage. We chose and moved to ExaVault for a few reasons: • Price for the number of User and storage space. • We can add Users and set permissions. • Flexible, easy to use and administer. • Quick response from EV staff in regard to answering questions pre- and post-sign up. • EV's existing customer base. Steve
Gene I.
While searching for a solution to securely exchange files with partners, we came across ExaVault and were able to setup functional service in the matter of minutes. The key features we were looking for were: 1. Number of user and folder level permissions 2. Web and SFTP based interface 3. Easy and intuitive management interface 4. Auditing Perhaps the best part of the service is the post-sales support. Immediately upon completing the online service setup we have received welcome messages and assistance offers from individual accounts offering help with service. Its a rarity nowdays to see this kind of approach.
