Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
customer
We have gotten excellent advice and service throughout the planning processes!
Reply from Exceptional VillasJan 12, 2026
Thank you very much for your great feedback. We’re delighted to hear that your experience has been a positive one. We really appreciate your kind words and hope you have a fantastic trip. Warm regards, Alannah, Mary and the Exceptional Villas Team.
Lina K.
We have used Exceptional Villas a few times over the years and have always had wonderful service. We had an issue come up with our first property, and it was corrected very quickly. The professional staff were so helpful in making sure they found us a villa that exceeded out expectations. Highly recommend.
Reply from Exceptional VillasJan 3, 2026
Thank you for your great review, Lina. It was our pleasure to assist with your holiday planning once again, and we hope you have a wonderful trip to Anguilla. Warm regards, Elaine, Gwladys and the Exceptional Villas team
stephen L.
Excellent service from all involved, will use them again
Reply from Exceptional VillasDec 31, 2025
Thank you very much for your great review. We are delighted to hear that your booking experience was Exceptional. Warm regards, Marianne, Yvonne and the Exceptional Villas team
Dustin C.
The concierge service is truly exceptional!
Reply from Exceptional VillasDec 22, 2025
Many thanks for your lovely review. We're delighted to hear that you have had a great experience so far, and wish you a wonderful time in Costa Rica Warm regards from, Mary, Elaine and the Exceptional Villas Team
BRUCE B.
EVERY BODY INVOLVED IN MY TRANSACTION HAS BEEN GREAT. CORRESPODENCE EXCEPTIONAL. THANKS TO ALL
Reply from Exceptional VillasDec 19, 2025
Hi Bruce, Thank you for your positive, 5 star review. It was our pleasure to assist with your trip, and we hope you have a wonderful time away! Warm regards, Thais, Noreen & The Exceptional Villas Team.
Nancy
Mary was an amazing help to us- holding our hand through payments, ordering food, arranging transfers. As we are a large group there were a lot of questions. Mary was patient and efficient.
Reply from Exceptional VillasDec 18, 2025
Thank you so much for your fabulous review. It was our pleasure to assist with your holiday planning, and we hope you have a fabulous time in St Lucia. Warm regards, Mary, Paul and the Exceptional Villas team
Aravind M.
Rowena was really great and helpful with everything.
Reply from Exceptional VillasDec 18, 2025
Thank you for your great feedback! We appreciate you taking the time to share your experience and we hope you have a wonderful time in Barbados. Warm regards, Rowena, Aoife and the Exceptional Villas Team
Rosalia M.
We stayed at La Serenissima for 5 nights in November. Overall, it was an exceptional experience. From the moment we arrived, the staff was extremely attentive and professional. The property was breathtakingly beautiful and beyond our expectations. Each room was beautifully decorated and serene. We felt relaxed and pampered the second we walked through the open-air entrance! The Spa, with the steam room, dry sauna, cold plunge, massage room and fully equipped gym were a wonderful addition to our experience. The chef on staff prepared delicious meals while catering to the dietary restrictions (vegetarian & vegan) of some of our friends that travelled with us. The certified sommelier butler offered wine pairings and wonderful cocktails tailored to our preferences. The overall attention to detail was impressive! We would definitely recommend La Serenissima to anyone looking to escape and enjoy a luxurious vacation.
Reply from Exceptional VillasDec 17, 2025
Many thanks for your kind comments. We're delighted to hear that you enjoyed your stay. Warm regards from, The Exceptional Villas Team
