Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
Gina D.
Mary has been great at explaining all required information and staying in contact with us for our upcoming vacation! Customer service is above and beyond
Reply from Exceptional VillasOct 7, 2025
Thank you very much for your great review Gina. It was our pleasure to assist with your holiday planning, and we hope you have a fabulous time in Mexico. Warm regards, Mary, Paul and the Exceptional Villas team
Carissa
Really helpful and fast to respond. Would definitely work with them again.
Reply from Exceptional VillasSep 29, 2025
Many thanks for your great review, Carissa. It was our pleasure to assist, and we hope to welcome you back in the future. Warm regards, Elaine, Paul and the Exceptional Villas team
Parking.com C.
Great experience and very easy to talk to!
Reply from Exceptional VillasSep 16, 2025
Many thanks for your kind review. It was our pleasure to assist with your trip to Costa Rica, and we hope you have a wonderful time! Warm regards, Mary, Aoife & The Exceptional Villas Team.
Amanda S.
Elaine made our trip perfect! We have traveled many places and usually stay in hotels, but with a multi-generational trip of 9 that wasn't going to work. We knew nothing about Greece, but Elaine at Exceptional Villas helped us chose our locations, activities, and places to eat. We are all absolutely spoiled and will be trusting Elaine with our future vacations. Thank you!
Reply from Exceptional VillasAug 26, 2025
Thank you for your great review, Amanda. It was our pleasure to assist with your trip to Greece, and we hope to welcome you back again soon! Warm regards, Elaine, Alannah and the Exceptional Villas team
Sandra B.
Elaine was very helpful and responsive. When we asked about arrangements to do something she put a proposal together for us. And when we decided to do something else instead she gladly made those arrangements. It was our pleasure to work with her.
Reply from Exceptional VillasAug 13, 2025
Hi Sandra, Many thanks for your lovely review. It was our pleasure to assist with your trip to Italy, and we hope you have a wonderful time! Warm regards, Elaine, Paul & The Exceptional Villas Team.
Mark M.
Exceptional Villas did an excellent job planning our entire trip! The house was beautiful and staff outstanding. Yvonne and Rowena answered all our questions immediately! We had a great time in Barbados.
Reply from Exceptional VillasAug 11, 2025
Hi Mark & Michele, Thank you so much for your kind review. We are delighted to hear you had such a wonderful time in Barbados and we look forward to assisting you with your next trip. Warm Regards, Yvonne, Rowena & the Exceptional Villas Team.
JG
So easy to work with.
Reply from Exceptional VillasAug 6, 2025
Hi Joshua, Many thanks for your lovely review. It was our pleasure to assist with your trip to Turks & Caicos, and we hope you have a wonderful time! Warm regards, Marianne, Gwladys & The Exceptional Villas Team.
Debra N.
We had a fabulous time at St Helena’s Villa in Barbados. We went for a family vacation to celebrate our 50th wedding anniversary. Since there were 16 of us ranging from ages 72 - 3, there were many different needs to be met. Marianne was great in helping out with pre planning logistics, as well as Jennifer in Barbados. The staff at this villa were so awesome and accommodating . Food was absolutely delicious with all home cooked meals - so much better and healthier than restaurant food! They were more than willing to give us what we wanted - having 7 children with us that were swimming, snorkeling, tubing all day ensured they were very hungry. Adrian and chefs were great at helping out with meal planning and anything else we needed . The Villa and cottage were both beautiful and so well maintained. It was lovely to sit every evening at that beautiful table outside - all of us - enjoying dinner together. This was truly a vacation for for everyone! Our family will remember this for years to come……it was perfect! We would highly recommend Exceptional Villas - they really helped us plan a wonderful vacation.
Reply from Exceptional VillasJul 21, 2025
Thank you so much for your fantastic review and valuable feedback Debra. It was our pleasure to assist with the planning for your special celebratory trip to Barbados, and we hope to welcome you back in the future. Warm regards, Aoife, Marianne and the Exceptional Villas team
