Exceptional VillasReviews of exceptionalvillas.com

It was very easy to work with Exceptional Villas. They arranged everything we requested, and were very helpful. They were quick to respond to all our questions. We would definitely book through them again.

I was pleasantly surprised at how easy the process was to explore and book our trip. There was great attention to detail and prompt responses to my questions from my first inquiry and through the process of setting up activities. Niamh and Noreen have both been excellent resources and I highly recommend Exceptional Villas.

Paul O'Sullivan & Sinead Fitzgibbon..Make the company a Priceless Gem!.. Supportive all the way to the end. A Gracious Thank you to you both for your undying support. Mari

The reason I’m giving the experience such a low rating is because of the advertised Inclusions in the online postings vs actual Real life inclusions. How the post reads unless the changed it per he screenshots i have at the time of booking said that breakfast and dinner included what they then went to say after the booking is that that means access to the chef to prepare those at extra cost which is not what it says and is not clarified by them until after booking when i asked because at that time they sent over a meal price list. Also clearly it said per the screenshot that Two meals on Sunday Brunch and Dinner only well that they don’t tell you is that of course it’s not included but if you want dinner it’s a extra 250.00usd which is also no where to be found and when i brought it to their attention they stated that their website was incorrect and they would have their IT fix it but they wouldn’t honor it because of the contract after booking.... A lot of bait and switch post in the listing. Once i started getting all Of these changes i compared the house listings on other sites had very clear inclusions and exclusions and extras and theirs didn’t and sounded like it’s included. I’ve dealt with villa agencies for years now and never had this issue the guest did like the house staff and the condition of the accommodations so wish i could give it more stars but the agency left a bitter taste and experience. Not sure if I’d use them again as it was my first time booking my client through them it may be a last resort if they have a place nobody else has and my client loves it kind of booking.

Exceptional Villas concierge service is outstanding. Reservation process was very easy.

Gorgeous villas and excellent service! I will definitely be using exceptional villas again to book my travel.

From beginning to end a truly exceptional experience. Paul was extremely helpful in assisting me in finding an amazing villa in Tuscany. I told him the type of villa our group was looking for and he gave us several exceptional villas to consider and in the end we selected the perfect villa for us. Once our villa was booked both Sinead and Elaine were the absolute best in communicating we me and providing exceptional recommendations to determine our means of transportation, our daily activities, our restaurants and our chef services and cooking class experience. When I presented a question they consistently responded with minutes of my email. They also called me several times to discuss various options in deciding upon the various activities/ restaurants we were looking to experience. Moreover, when our group reviewed their various recommendations for restaurants they then contacted the restaurants and made the reservations for us. Honestly, you can’t put a price on the expertise, professionalism and timely service I received from the Exceptional Villa team. I will absolutely use Exceptional Villa’s to book my next vacation.

Awesome service; responsive and helpful; great value for money villas.. we will definitely be using this service for all our holiday and have already been telling all our friends about it.