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Exceptional Villas Reviews | Read Customer Reviews of exceptionalvillas.com

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Travel & Vacation
Accommodation & Lodging
Exceptional Villas

Exceptional VillasReviews of exceptionalvillas.com

Accommodation & Lodging
215 West 98th Street Apt 11E, New York, New York

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5.0

Excellent

Based on 749 reviews

Exceptional Villas5.0

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Rating breakdown

5 star98%
4 star1%
3 star0%
2 star0%
1 star1%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Exceptional Villas

Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.

Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.

Also known as: exceptionalvillas.com
Website: exceptionalvillas.com
Category: Accommodation & Lodging
Location: New York, New York
Listed on Folks Told: 2026

Contact & location

(917) 336-4477
exceptionalvillas.com
info@exceptionalvillas.com
215 West 98th Street Apt 11ENew York, NY 10025

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 98% of reviews.
Most recent review: October 2026.

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Exceptional Villas reviews

749 approved reviews, newest moderated first

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SUSAN
Apr 30, 2019
Customer Service A+
From the moment we booked the service was truly exceptional!!! My emails were answered the same day and the assistance that Julie gave us was professional and I felt confident in the bookings she made for us. Very easy to work with and friendly.
Reply from Exceptional VillasMay 2, 2019
Dear Susan, Thank you very much for your kind words. It was a pleasure to work with you. Have a wonderful time in Barbados and wishing you and your husband the happiest of birthdays. Warmest regards Julie, Yvonne, Paul & all the team at Exceptional Villas
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Nyvil
Apr 27, 2019
Exceptional Service
Exceptional Villas took care of every single aspect of my visit to St. Lucia. They are truly an 'exceptional' group of professionals.
Reply from Exceptional VillasMay 2, 2019
Dear Nyvil, Your lovely review is much appreciated - thank you. Wishing you a wonderful time in sunny St. Lucia. We hope to have the pleasure of working with you on your next Exceptional Vacation. Warm regards Sinead, Paul and all the team at Exceptional Villas.
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Mr Jim H.
Apr 25, 2019
Barbados with the help of Julie Kirby
Julie Kirby made this trip exceptional for all of us; her response to all of our questions was timely and helpful; I would highly recommend Exceptional Villas for everyone planning a trip to the Caribbean.
Reply from Exceptional VillasApr 26, 2019
Dear Jim, Thank you so much for your very nice review. It was our absolute pleasure to assist you. We look forward to working with you again on your next Exceptional Vacation. Warm regards Julie, Yvonne, Paul and the Exceptional Villas Team
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Helene
Apr 23, 2019
This is a follow-up to my last review
This is a follow-up to my last review. Noreen (and Emma before her) came through. Our vacation at Villa Allamanda in Montego Bay, Jamaica came off without a hitch. Everything that was arranged was wonderful. The house was perfect for our multigenerational family. The advice, the arrangements for the massage therapists, the driver, and the photographer for our family's photo shoot, were perfect. Many thanks to the exceptional staff at Exceptional Villas for making it all happen.
Reply from Exceptional VillasApr 23, 2019
Dear Helene, Thank you so much for taking the time to write a follow-up review having stayed at beautiful Villa Allamanda. We are truly delighted that you all had such a wonderful time. And how lucky we are to work with such a great team of colleagues in Jamaica. We look forward to working with you again. Warmest regards. Noreen, Emma, Sean and all at Exceptional Villas
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Derek
Apr 18, 2019
Fantastic service.
Always excellent service. We have booked with them before and Julie our concierge is fantastic. Nothing is any problem for her. Everything is thought of from arrival to leaving to even arranging meals for us. We would never book our Barbados villas with anyone else.
Reply from Exceptional VillasApr 19, 2019
Dear Derek, It's always a pleasure to work with you and assist you with your trips to Barbados. We hope you have another wonderful trip and we look forward to arranging your next Exceptional Vacation. Warmest regards Julie, Yvonne, Paul and all at Exceptional Villas
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Pernille
Apr 15, 2019
Outstanding service
The booking proces was really good. It is our frist time to Barbados. Therefore I had a lot of questions regarding the different villas, beaches etc. And I was met in a super professionel way (by Paul)and got some very nice advice. After the booking Julie took over. She prearranged everything for us (pick up, prestocking, cruise), and as we are traveling a lot, i can say that her service is exceptionally. Our villa is great as promised, and we will definitely use exceptional villas again.
Reply from Exceptional VillasApr 16, 2019
Dear Pernille, Thank you very much for your lovely review. It was our pleasure to be of assistance in arranging your trip to Barbados. We hope you have a wonderful time at Coral Cove and look forward to working on your next Exceptional Vacation in the near future. Warm regards Julie, Paul, Yvonne and the team at Exceptional Villas
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dhsea12
Apr 15, 2019
Professional
Professional, patient, and knowledgeable.
Reply from Exceptional VillasApr 15, 2019
Dear David, Thank you very much indeed for your review. It was our pleasure to assist you with the arrangements for your trip to Jamaica to celebrate your Wedding Anniversary. We wish you a wonderful & romantic stay at Tranquility. Warmest regards Noreen, Emma, Sean and all at Exceptional Villas
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Karyn
Apr 5, 2019
Vacation Made Easy!
Just got back from our trip to Barbados booked through Exceptional Villas and Paul and Julie. They offered great insight into potential properties as well as excursions and restaurants. It was so nice to get VIP through customs and have everything taken care of and ready to go once we arrived. I’m already planning my next trip and plan to use them again. Thank you!
Reply from Exceptional VillasApr 5, 2019
Dear Karyn, Thank you so much for this wonderful review. We are delighted that you had such a wonderful time at Eden on The Sea. We are very much looking forward to assisting you with your next Exceptional Vacation. Warm regards Julie, Paul, Yvonne & all at Exceptional Villas
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