Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
Ken
Exceptional Villas gave us the comfort of knowing that our vacation will go as smoothly as possible. Everyone we have dealt with has been very professional. Thank you!
Reply from Exceptional VillasFeb 28, 2019
Dear Ken, Thank you so much for your very nice review. It was our pleasure to be of assistance. We wish you a safe trip and a very happy holiday in Grand Cayman. Warmest regards, Niamh, Noreen, Emma and all at Exceptional Villas
TAHJ
Noreen was very helpful and informative!
Reply from Exceptional VillasFeb 25, 2019
Dear Angela, Thank you kindly for your very kind words. It was our pleasure to be of assistance and we with you a wonderful time at The Caribbean Club in beautiful Grand Cayman. Warmest regards Noreen, Niamh & all at Exceptional Villas
Michael
we had a wonderful experience with all of the reservation and excursion booking assistance
Reply from Exceptional VillasFeb 25, 2019
Dear Michael, It was our pleasure to assist you with your vacation arrangements and we thank you for writing such a lovely review. We wish you a wonderful time at Tamarind Hills in Antigua. Warmest regards Noreen, Aine & all the team at Exceptional Villas
Linda
The team at Exceptional Villas is exceptional! They go above and beyond what is the norm to provide an outstanding experience. I have never rented a vacation home with quite the attentiveness that has been provided to us prior to arrival and I am sure the superior service will continue throughout our stay. We are so looking forward to our visit!
Reply from Exceptional VillasFeb 19, 2019
Dear Linda, Thank you so much for your lovely review. It was our pleasure to arrange your trip to Sea Magic. We hope you have a wonderful time in Grand Cayman and we look forward to hopefully helping you create another Exceptional Vacation in the near future. Warmest regards Noreen, Niamh, Emma and all the team at Exceptional Villas
Pat
We had a very positive experience with Exceptional Villas in assisting us with a family vacation in Grand Cayman. I would recommend using this company to anyone.
Reply from Exceptional VillasFeb 19, 2019
Dear Pat, Thank you very much for your wonderful review. It was our pleasure to assist you and we hope to have the opportunity to do so again sometime in the near future. Have a lovely time at The Caribbean Club and don't hesitate to drop us a line at any time. Warm regards Noreen, Emma, Niamh & all at Exceptional Villas.
Kerri
I have been incredibly impressed with Exceptional Villas so far. Julie, our concierge, has been amazing and our initial booking agent was fantastic as well.
Reply from Exceptional VillasFeb 16, 2019
Dear Kerri, Thank you so much for your very kind words. It has been our pleasure. Have a wonderful time in Barbados. Warmest regards Julie, Paul, Yvonne & all at Exceptional Villas
Wendy
It has been an extremely pleasant experience so far! Julie has been fabulous and extremely prompt in answering all of our questions. She was also able to secure some dinner reservations that we know would be impossible to get on our own :) We are looking forward to our stay in our villa!!
Reply from Exceptional VillasFeb 14, 2019
Dear Wendy, Thanks so much for such a lovely review. It was our pleasure to arrange your trip for you. Have a wonderful time in Barbados. Warm regards Julie, Yvonne, Paul and all at Exceptional Villas
Ann
From the moment we arrived to when we left, we encountered people who were friendly and helpful. Kelly, who greeted us at the airport and helped us through the immigration and customs process, had the most lovely face and radiant smile, which was delightful to see after an arduous journey. Georges, who took us to the villa, was great fun and a wonderful tour guide. And then there is Bancroft, who was our first contact at the villa, giving us a tour and spending as much time as we needed to explain everything we needed to know. He was very attentive throughout our stay, at our beck and call no matter what time. He is amazing! But most of all, Noreen, our concierge who helped us put the entire trip together. She responded so quickly to all my queries, she calmed my nerves when the planning got hectic, she provided all the information we needed to make the right decisions. She, I think, is ultimately responsible for making this vacation work so well. She is FANTASTIC!!!!
Reply from Exceptional VillasFeb 13, 2019
Dear Ann, Thank you so much for your wonderful review. It was our pleasure to help make your vacation in Antigua so special. We look forward to hopefully doing the same again for you in the near future. Warmest regards Noreen, Aine and all at Exceptional Villas
