Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
Todd
Easy to get a hold of and always being taken care of!!
Reply from Exceptional VillasMar 14, 2018
Thank you for your lovely comments Todd. We very much appreciate your kind feedback. Hope you had a fab time in Grand Cayman. Warm regards, Emma, Noreen and all the team at Exceptional Villas
Brad L.
Julie made booking all of our excursions and reservations very easy. She provided great information on what activities were available and then was able to get the reservations we wanted when we wanted them.
Reply from Exceptional VillasMar 7, 2018
Dear Brad - thank you for your lovely review. We appreacite your feedback. Warmest regards, Julie and all the team at Exceptional Villas
Ross
Excellent and reliable service. Communications were on point and property was top notch. Thank you
Reply from Exceptional VillasMar 1, 2018
Many thanks for your lovely review Ross. We very much appreciate this nice feedback. Warm regards, Exceptional Villas
John
From start to finish this has been an excellent team to work with. This was the first time we have rented a villa for the family to enjoy and Aine and Noreen have been wonderful in taking care of all of our requests and answering all of our questions. We would highly recommend Exceptional Villas.
Reply from Exceptional VillasFeb 26, 2018
Hi John, Thank you for your review. It is so nice to hear this. We are thrilled you enjoyed working with us at Exceptional Villas. Warm regards, Aine and Noreen
Michelle P.
Very well organized with super friendly and competent representatives.
Reply from Exceptional VillasFeb 26, 2018
Hi Michelle, Thank you for your lovely review. It has been a pleasure to assist you. Warm regards, Exceptional Villas
Matthew
Villa Mirasol Noreen and her team have been extraordinarily helpful in booking Villa Mirasol in Playa Del Carmen. She is extremely responsive, and made the whole process a breeze!
Reply from Exceptional VillasFeb 21, 2018
Hi Matthew, Thank you for your review. We are delighted to hear these lovely comments. Hope you have a lovely time in Mexico! Warmest regards, Noreen and Emma
Patty M.
I used Exceptional Villas for researching condo options for Barbados. I was hesitant to book because I had never used them so I used VRBO (which I have used repeatedly) to book Coral Cove 3 bedroom condo. I sent my research links (from Exceptional Villas) to my friend who was going to coordinate her trip to overlap with my trip. She used Exceptional Villas to book her 1 bedroom condo at Waterside. I visited her condo and it was lovely -- perfect for a couple. Exceptional Villas concierge service was outstanding (thank you Julie Kirby)! My friend was able to book excursions with Julie that included our group of 5. Julie booked us on a sunset dinner catamaran cruise with Silver Moon. I HIGHLY recommend this if you are seeking something different than a "packed booze cruise." Maximum of 12 guests (our cruise was 11) and included premium alcohol (not just local beer & rum punch), 2 snorkel stops, hot appetizers and a high quality, delicious dinner. They offer an adults only option too (which we did). Based on my experience, I will now use Exceptional Villas for my future travel to other Caribbean islands.
Reply from Exceptional VillasFeb 21, 2018
Dear Patty, Thank you so much for your positive feedback. I am so pleased to hear these lovely comments. I am delighted you enjoyed Silver Moon ... it is a 'must do' while on island. I am so pleased to hear you would book with us in the future. We look forward to helping you plan a trip in the future. Warmest regards, Linda Browne Sales and Marketing Executive
Sally
I was very pleased with all the staff that I worked with at Exceptional Villas. I was a little nervous at first as I had never rented through this company but I found everyone to be very professional and very helpful. They answered all of my questions and attended to all of my requests. The villa was exactly as it was described and I appreciated the fact that Yvonne, agent, was able to give me detailed information as she had obviously spent time on the island. In addition, Exceptional Villas concierge service was excellent. Julie Kirby did a great job at setting up dinner reservations, deep sea fishing and the sunset catamaran cruise. She set the catamaran cruise up with Silver Moon and the cruise was excellent. We went with 5 other friends and there were only 2 other couples on the boat and we all had an exceptional time. The crew was fun and the food was surprisingly very good. Well worth the money for a smaller number on the boat. I would definitely book with Exceptional Villas in the future!
Reply from Exceptional VillasFeb 20, 2018
Dear Sally, Thank you for your lovely review and your kinds words, It is so nice to hear these nice comments. I am delighted you enjoyed your stay in Barbados and that you found our concierge service useful. Thank you for your feedback we very much appreciate it. Hope to be in touch again in the future. Warm regards Yvonne, Julie and all the team at Exceptional Villas
