Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
Arif
We were completely satisfied with the service we received from everyone at Exceptional Villas, particularly with Catherine our cook/housekeeper. She was superb!
Reply from Exceptional VillasOct 12, 2017
Thank you for your nice review. We are delighted to hear you had such a great time. Thank you for booking with Exceptional Villas and we hope to welcome you back again in the future. Warm regards, All the team at Exceptional Villas
Christi H.
Exceptional villas offers exceptional service! Noreen and Aine have been incredibly helpful in booking car rentals, excursions, groceries, etc. I would highly recommend renting any villa through Exceptional Villas!
Reply from Exceptional VillasOct 9, 2017
Hi Christi, Thank you for your lovely review. It is so nice to hear these lovely comments. We hope you have a wonderful trip. Warm regards, Aine and Noreen Exceptional Villas
PS
Excellent from 1st enquiry until departure information
Reply from Exceptional VillasOct 1, 2017
Thank you so much for you review. We are delighted to hear these comments. Warm regards, Exceptional Villas
Emily
Everything about our reservation and requests have been so prompt and helpful. From Yvonne to Julie, they have thoroughly answered every question to help make our trip exactly what we want it to be. We are so excited!
Reply from Exceptional VillasSep 28, 2017
Hi Emily, Thank you so much for your wonderful review. We are delighted to hear how excited you are about your trip to Barbados. We hope you have a great time. Thank you for booking with us. Warm regards, Yvonne and Julie
GJW-AZ
I booked a villa through Exceptional Villas for arrival in Turks & Caicos on September 24. Even before I reached out to them, Noreen emailed to provide me with information on what was going on. As it turned out, our trip had to be cancelled. That all said, you never really know about the quality of a company until there is a problem- I am both gratified and somewhat amazed at how Noreen & Exceptional Villas have been through this ordeal. They deserve 6 stars- not just because of the favorable outcome, but also because of the professional world-class hand holding throughout this difficult time!!!
Reply from Exceptional VillasSep 16, 2017
Dear Greg Thank you for your view kind review. It was our pleasure to have been able to help you during a difficult time, following Hurricane Irma. We are very much looking forward to assisting you with your next vacation. Warm regards Noreen, Aine & The Exceptional Villas Team.
Linda O.
We are very much looking forward to our stay in Zermatt. Thank you Julie and Linda at Exceptional Villas for all the help in both recommending Chalet Les Anges to us but in also in organizing all the details prior to our stay. Your knowledge on all the things to do and the restaurants was really outstanding and we are very excited about our trip. If it turns out to be anywhere as good as you have said, we will be very happy indeed
Reply from Exceptional VillasAug 31, 2017
Hi Linda - thank you for your really nice review. It is lovely to hear this comments. We look forward to hopefully hearing from you again in the near future. Warm regards, Linda, Julie and all the team at Exceptional Villas
Jonathan
The villa was a perfect blend of modern and Caribbean-inspired design - it was spacious, clean, well-furnished and in an absolutely ideal location on the beach with amazing views! Upon arrival, we encountered a problem because the website inaccurately described the master bathroom as having a jacuzzi tub (it did not have a bathtub). However, Julie arranged for a discount on our fees due to the mistake, and the website has since been updated to accurately describe the bathroom. Other than that, we had no major issues, and we appreciated the efforts of Exceptional Villas staff to coordinate our stay and to correct the mistake.
Shawn
Words can not explain! We had a fabulous time at the Noble House in Jamaica. Emma and Noreen, thank you so much for coordinating a perfect vacation for us! The grounds, the house, the staff, the food . . . all were exceptional. (I don't know how we'll ever go on a "regular" vacation again!) We spent most of our time at the house; there was so much to do! We ate too much, drank too much, laughed a lot, and enjoyed quality family time. So, thank you again for everything you did to ensure our perfect vacation!
Reply from Exceptional VillasAug 25, 2017
Dear Shawn, Thank you so much for your wonderful review. We are so pleased you enjoyed your vacation at Noble House so much. Thank you for your lovely feedback. It was our pleasure to assist you with this vacation. We do hope to hear from you again in the near future. Warmest regards, Noreen, Emma and all at Exceptional Villas
