ExoticsnacksReviews of exoticsnacks.com

Reply from ExoticsnacksAug 19, 2023

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our great customer service, fast shipping, and the quality of our items. Your satisfaction is our top priority, and we're delighted that you're considering ordering more snacks in the future. If you ever need assistance or have any questions, feel free to reach out. We look forward to serving you again!

Reply from ExoticsnacksAug 5, 2023

We're glad to hear that you received your Huy Fong products quickly and are satisfied with your order. If you ever need more delicious snacks or unique finds, we're here for you! Enjoy your treats and have a great day! 🌶️🌶️🌶️

Reply from ExoticsnacksAug 5, 2023

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with us. We take pride in offering unique and hard-to-find items, and we're glad you found Huy Fong Sriracha. We look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out anytime. 🌶️🌶️🌶️

Reply from ExoticsnacksAug 5, 2023

Dear Wann Spivey, Thank you for reaching out to us and sharing your concerns. We apologize for any confusion that may have arisen. We want to clarify that the free shipping option you won and selected is indeed a fantastic reward. However, please note that our free shipping rewards are processed and shipped with the standard carrier transit time of 3-5 business days. Offering FREE Next Day Air shipping, which typically costs $90-100+, for a $15 order would be financially unsustainable for our business. We want to assure you that we take customer inquiries seriously. We received your message through our live-chat on 7/31/2023 and responded within 24 hours. We have not received any additional response from you since then. We can assure you that your order was received on 7/31/2023, processed on 8/1/2023, and promptly shipped. The carrier typically takes 24-48 hours to update tracking information, and we're glad to see that the first scan into the carrier tracking data was updated on 8/3/2023. Our team is dedicated to providing excellent service, and we value your satisfaction. Should you have any further questions or concerns, please don't hesitate to reach out to us directly. We are here to help. Thank you for choosing Exotic Snacks Company, and we hope you enjoy your order once it arrives.

Reply from ExoticsnacksAug 5, 2023

That's fantastic to hear! We're delighted to have brought a smile to your boyfriend's face with our Sriracha. It's always fulfilling to know our products are loved and enjoyed. We hope he continues to savor every spicy moment. If there's anything else we can do for you, don't hesitate to let us know. Happy snacking! 🌶️😊🌶️

Reply from ExoticsnacksJul 22, 2023

Thank you so much for your kind words! We're thrilled to hear that your order arrived safely and that you enjoyed the delicious treats. Your satisfaction is our top priority, and we look forward to serving you again soon. If you have any other questions or need further assistance, feel free to reach out. Happy snacking!

Reply from ExoticsnacksJul 22, 2023

Thank you for your awesome feedback! We're delighted that you had a great experience shopping with us. Our team strives to provide a wide selection of snacks and excellent customer service. If you have any more questions or need assistance in the future, don't hesitate to reach out. Happy snacking, and we can't wait to have you back for more tasty treats!

Reply from ExoticsnacksJul 22, 2023

Thank you for your kind words! We're thrilled to hear that you enjoyed our snacks and found them fresh and crispy. We take pride in providing top-notch quality products to our customers. Your satisfaction is our utmost priority, and we can't wait to have you back for more delicious and crispy treats!