Extreme KartzReviews of extremekartz.com

Good communication with resources to help select right battery

The knowledge of your employees.

Shipping was fast. Product is good but required a few modifications.

Overall good experience. I have a Yamaha drive 2 , I bought the bedrock battery pack for installation, the reviews looked good and the statements from the company said bundle was designed for my cart. Well it does work WITH modifications, the brackets are for multiple carts so that saves them some money on design. Bedrock needs to design a better mounting bracket for the Drive 2. The underside side of my battery tray has a waffle effect so there is no way to not drill through a vein of the waffle ( no real flat surface) or drilling through a metal cross brace that I did not want to do for exposure to rust. Also had to shorten some bolts that would hit on components under cart. Bottom line is this NOT a plug and play installation, modifications needed. Last note the charging port looks like an afterthought if you mount it , I could not have mounted in my cart without modifying my cart or the adapter plate. I had to buy a charging port from eco battery for the professional look that I wanted. Maybe should have spent the extra money and got the eco battery pack for the Plug and Play I was looking for.

You have a customer service line that is never reachable. I called at 8:32 in the am and it said your were still out of the office. It did take a while for you to call me back. But I now understand your call que process. The issue is now resolved and I am satisfied. Thank you for the cooperation.

I ordered my Bolt Energy 72V 105Ah POWER Golf Cart Lithium Battery Bundle - Professional. It says on the web site ships 1-3 business day, It was April 28th and today is May 12th. It has been 2 full weeks and I am still without my order. So they did send me a kit, They sent me a Bolt Energy 48V 105Ah THIN Golf Cart Lithium Battery Bundle. Which one will NOT work in my cart and 2 is a much lesser value of a kit. They did send a truck to p/u the incorrect kit, but still have not sent the kit I ordered. AND what's worse is I think they are ghosting me now as they will not answer my calls, text or emails. Update: Extreme Kart did reach out to me the next day after the I notified them about the incorrect shipment. They Did send the proper kit which did in fact take 3 days to get to me as you see on the web site. Also I was contacted from Extreme Karts extending their concern to get the order corrected and give me a tracking number so I could see my new order coming to me. Thanks to Devon and Ryan for getting out in front of this issue to make sure my order was delivered correct! All the equipment was delivered, installed and works perfect.

Promptness or my order.exchange went well, the windshield fit perfectly; however I should have had help with the cost of postage on the return.

No tracking number. I tried SHOP, too difficult. Should be ASAP like most sellers. $1500+ order, feeling uncomfortable with no follow up.