Great
Based on 1,430 reviews
Eyemart Express4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Carol M.
Everything went smoothly without issues The glasses, ordered on line, we're a perfect fit.
Reply from Eyemart ExpressApr 1, 2025
Thank you! We're so glad to hear that your experience was smooth and that your glasses fit perfectly. We look forward to seeing you again!
Kristy S.
I just ordered my first pair today. I needed glasses fast and not too expensive. Well, I ended up with a pair for under $100!! I should have them in 3 to 5 days, that's super impressive! I asked a question on the online chat and received a very fast response back. I'm very impressed and, as long as glasses arrive intact, I'll be ordering for the family!
Reply from Eyemart ExpressApr 1, 2025
You made our day Kristy! It's wonderful to know you were able to find a pair of glasses that met your needs and budget. We strive to provide quick and efficient service, and we're glad our online chat team was able to assist you promptly. If there’s anything else we can do for you, please feel free to reach out!
Ashley C.
Had a good experience overall. Did have some issues with getting the measurements for distance between pupils, I had to run it about 3 times before it would give a measurement. But I was happy with the prices and otherwise ease of the website to order.
Reply from Eyemart ExpressApr 1, 2025
We appreciate your feedback and are glad you had a positive experience overall. We understand the frustration you experienced with the pupillary distance measurement feature. We are constantly working to improve our website and will take your feedback into consideration as we continue to enhance our services.
Chris
Very professional and knowledgeable about the products and services. Great value too.
Reply from Eyemart ExpressApr 1, 2025
Thank you for your kind words Chris! We appreciate your feedback and are glad you found our products and services valuable. We hope to see you again soon.
Kathy
The website helped with measurements but my 58.4 mm pd was not a choice when ordering
Reply from Eyemart ExpressApr 1, 2025
We appreciate you taking the time to share your experience. We understand the importance of accurate measurements and strive to provide comprehensive options. We will take your feedback into consideration as we continue to improve our website and product offerings.
Mark A.
Website was easy to use, next day shipping was a big factor due to an upcoming vacation and a last minute need for eye glasses. So far so good. ** Update: The glasses I chose were "Next Day Delivery". I placed my order on Saturday evening, and received a shipping confirmation on Sunday. I thought the glasses would be delivered the following Tuesday or Wednesday. The tracking updated last night to a Thursday delivery. **Update April 2: The glasses were delivered a day earlier than the tracking indicated. The glasses are great and I am very pleased with them.
Reply from Eyemart ExpressApr 1, 2025
Yikes! We're sorry your glasses haven't arrived yet. We apologize for the inconvenience this caused, especially given your upcoming vacation. To get an update about your order status, call our customer care line today at 1-888-372-2763.
Kyla B.
Ordered last night, picked glasses up this morning
Reply from Eyemart ExpressApr 1, 2025
Thank you, Kyla! We always love hearing from happy customers.
Carlos
Your wonderful employee, Deborah the most patient friendliest person that I’ve ever dealt with at any type of business.
Reply from Eyemart ExpressApr 1, 2025
We are so happy to hear that you had a positive experience with us! We strive to provide excellent customer service, and we are thrilled that Deborah was able to help you. We will be sure to pass your kind words along to her.
