Great
Based on 1,430 reviews
Eyemart Express4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Teresa
Customers need to be able to add their insurance on line
Reply from Eyemart ExpressOct 20, 2026
Thank you for your comments. We’re always working to improve our online experience, and we appreciate all feedback given. If there is anything else that we can do for you, please feel free to reach out to [email protected].
Tanya S.
Ordering is really simple but I did have a issue uploading my prescription documents but no worries Alex with customer support services helped me get everything fixed up quickly and everything went smoothly and my glasses have been done ,processed and ready for shipping all in a matter of a couple of hours.. I will be ordering again..
Reply from Eyemart ExpressOct 20, 2026
Thank you so much for taking the time to rate and review your online experience. We’re overjoyed to hear you were satisfied with our customer service and we will be sure to pass your kind words along to Alex! We look forward to seeing you again!
Ann Marie F.
My vision requirements, the shape of my head and the number of needed adjustments to my frames makes me a hard customer to serve. All the folks at this, EyeMart, but in particularly Al have made it possible for me to wear my glasses comfortably and to look good in them as well. They really go that extra mile and are very friendly.
Reply from Eyemart ExpressOct 20, 2026
So happy to hear about your experience. Thank you for sharing this review!
Susan B.
The % off makes online ordering a great savings. Since I started using Eyemart Express over ten years ago, I will not use another company. Glasses are ready same day and always fit well.
Reply from Eyemart ExpressOct 20, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
crystal G.
Martin was very knowledgeable and helpful and did so much to save me money! I have been there years past and veered away and will never leave again! Martin has always been helpful and I was glad he was still there. He is amazing.
Reply from Eyemart ExpressOct 20, 2026
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
Melissa S.
Great price! Quick shipping! Nice pair of glasses and received in 4 days!
Reply from Eyemart ExpressOct 20, 2026
Perfect! We’re looking forward to seeing you again soon! 👓
Robert R.
Very slow and poor customer relations I would not be able to recommend this store
Reply from Eyemart ExpressOct 20, 2026
We want every customer to have a great experience in our store. Thank you for letting us know we’ve still got work to do! Please reach out to our customer care line at 1-888-372-2763 so that we can make this right.
La'Tosha F.
Great service. The experience was excellent and was easy.
Reply from Eyemart ExpressOct 20, 2026
We’re always happy to help!
