Great
Based on 1,430 reviews
Eyemart Express4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Brad
Your instore prices are way more than your online store prices. The service attendent lied to me about a warranty pair of glasses I bought in February, saying that they were purchased a year ago.
Reply from Eyemart ExpressJun 10, 2026
Sorry we didn’t meet your expectations 😔 We’ll share your feedback with management to avoid these issues in the future. If there’s anything we can do to better your experience, please get in touch with us at 1-888-372-2763
Stephen F.
I really enjoyed shopping with you—the purchasing experience is top-notch and your pricing is fantastic! As someone who wears progressive lenses, my one suggestion would be to offer an 'advanced' option with a larger viewing area. I would definitely be willing to pay a little extra for that upgrade, but didn't see it available. I'm very hopeful that your standard progressives are already excellent, but if not, I might struggle with them a bit. Looking forward to trying them out!
Reply from Eyemart ExpressJun 10, 2026
So happy to hear about your experience. Thank you for sharing this review!
Dolores C.
Ruby is very knowledgeable, courteous, friendly. Very helpful as to my needs!! I got both set of glasses within 5 days!!! Keep up the good work!!
Reply from Eyemart ExpressJun 2, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Daniela S.
Very easy to communicate with! Super kind, patient and understanding!
Reply from Eyemart ExpressJun 1, 2026
We’re always happy to help!
Tina S.
Tried going somewhere else's it didn't work out, so returned and went to Eyemart Express Very professional staff, very nice, affordable frames and lens and I had my new glasses within 2 hours, I will definitely never go anywhere else again, lol my first pair from them lasted 9 years , and that was a affordable pair, not pricey at all, They are the best Thank you
Reply from Eyemart ExpressJun 1, 2026
So happy to hear about your experience. Thank you for sharing this review!
Romelia W.
While I have had a good instore experience with Eyemart Express, even though this was my first time using them, I thought I would also try the online and of course everything was also excellent from ordering, to price and delivery. The glasses fit perfectly and the vision is EXCELLENT!! I will definitely use Eyemart Express again!!
Reply from Eyemart ExpressJun 1, 2026
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
Tammie H.
I had a wonderful experience! Every single person that I came in contact with was very pleasant, respectful, friendly and helpful!
Reply from Eyemart ExpressJun 1, 2026
We’re thrilled you had a good experience, Tammie!
JHunt
They were very helpful in the store with information so that I could use online coupon to get the best discount.
Reply from Eyemart ExpressJun 1, 2026
Thank you so much for taking the time to rate and review your local store. We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
