Great
Based on 1,430 reviews
Eyemart Express4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Becky N.
Keyana was very helpful with the frame selection process as well as fitting my glasses. Thanks to her- I’ll be back!
Reply from Eyemart ExpressFeb 18, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Chris M.
Unbelievable CRAPPY customer service. We walk in, 2 customers with employee. Third employee on the phone. No greeting, just one of the employees comes to tell us where they want us to sit. Fifteen minutes pass and another customer walks in. She gets waited on and we are still sitting where we were told. My husband and I are both seniors and have never been so disrespected. We left and as we left we commented on the poor service. No responses
Reply from Eyemart ExpressFeb 18, 2026
We’re heartbroken you had a negative experience in one of our stores. Please call our customer care line at 1-888-372-2763 — we'd love the opportunity to make amends.
Roxana
Product was perfect. Shipping was fast
Reply from Eyemart ExpressFeb 18, 2026
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
Becky
Affordable glasses that are good quality. It was easy to order online, and the virtual try-on feature is really helpful. Very happy with my purchase!
Reply from Eyemart ExpressFeb 16, 2026
Thank you! ☺️ We always love hearing from happy customers.
Rosemary R.
Great service and very friendly and glasses perfect highly recommended!!!! My husband going love his sunglasses.
Reply from Eyemart ExpressFeb 16, 2026
So happy to hear about your experience. Thank you for sharing this review!
BRAULIO
Fast service
Reply from Eyemart ExpressFeb 16, 2026
Perfect! We’re looking forward to seeing you again soon! 👓
Amy B.
Glasses are way off on the prescription. I’ve had to have three other pair’s redone from Eyemart Express because they didn’t get the prescription right and the progressive lenses in the right place so this will be my last time buying from them. I gave two stars instead of one star because the frames were nice and they were shipped next day. I do not recommend Eyemart Express.
Reply from Eyemart ExpressFeb 14, 2026
Sorry we didn’t meet your expectations 😔 We’ll share your feedback with management to avoid these issues in the future. If there’s anything we can do to better your experience, please get in touch with us at 1-888-372-2763.
Brian S.
From order to receiving was 6 days only. The online ordering process was simple and easy to navigate. The quality of the frames and glass were great. Extremely satisfied.
Reply from Eyemart ExpressFeb 16, 2026
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
