EZCare ClinicReviews of ezcareclinic.com

everything went well until this weekend when my provider did not show....I have been trying to get in contact because I PAID for the appointment...now they want to reschedule for more $$$....jeeeeze you just get put on hold when you call....what's going on guys?.... update...they fixed everything for me when I finally got through to someone....

It took s as minute to get an appointment. They were filling fast. It was easier to call and make one than to understand online how it works.

I had a lot of problems with finding a pharmacy to fill my prescription and they helped me when I couldn't find one I've been going here for months and it's helped a lot I would definitely recommend it

Saw dr ambrosio Romero 6 days ago. He was great, he listened, and was fast about the process however after receiving my meds the anxiety meds prescribed have not helped once so ever. I have called 3 times now. They have told me they have let the dr know but I have had no call text or email back. I’m starting to feel hopeless as the reason for the appointment was to get help with anxiety. I’ve been off of work the past two days just waiting for a call. If someone can please contact Justin Ruth back I’d greatly appreciate it

I got to speak freely with a doctor from my home. We discussed options and chose one that was right for me. I have been struggling terribly with social anxiety after being in a bad accident that left me unable to walk the same . I have been reluctant to leave the house because of fear. This service is great option.

Withdrawing my previous review as my issues were resolved. I’m back to give my experience through the follow up. Another pleasant visit with Dr. David Kenton. He is the main reason I’m still using this company for psychiatry. I have to say the customer service department always makes you feel at ease and Anna Taylor was in consistent communication with me yesterday as I was awaiting my medication. There is a slight lack of urgency for medication management but overall I’m satisfied with the outcome of my 2nd visit and will be returning again as long as I can keep the same doctor. Thank you Ezcare for allowing me to receive medication and visits at my convenience and Dr. Kenton is the best doctor I have met in 28 years.

They have great customer service on their helpline. Any issue I have had with my medication or my pharmacy has been handled by employees who genuinely care about my happiness and solving the problem. I get a call back the same day if I hang up the phone while I’m waiting for someone to pick up. I also enjoy the fact that I can just send a text message to the helpline if I don’t feel like talking to someone and I get a response within an hour most of the time. My doctor has helped me a lot but I do wish that she was more attentive when it comes to answering the helpline’s reminders. I had to wait 2 weeks for her to switch a medication that wasn’t working because she wasn’t answering the messages they were sending to her.

My experience with this company and the Dr.s was great. The customer service was excellent. Every time I had a concern about my appointment the scheduling and customer service were outstanding! The doctors care and listen to you. My only issue was with having to be rescheduled a series of times for the same appointment as the providers kept canceling out ! But like I said customer service and scheduling were great to help. And my prescriptions have been sent on the same day as well! Awesome. I think there should be discounts for people who are returning patients every month....just a suggestion. Like a "loyalty point program ". Thank you for all the help!